Ecommerce Specialist - Amazon

HexArmor; Grand Rapids (MI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Professional development opportunities

Employee benefits package

Job summary

A safety equipment manufacturer in Grand Rapids, Michigan is seeking an Ecommerce Specialist for Amazon. The role includes optimizing listings, managing inventory, and driving sales growth for Amazon operations. Ideal candidates will have 2-5 years of experience in e-commerce and a strong analytical mindset. This full-time position offers competitive salary, performance-based bonuses, and professional development opportunities.

Qualifications

• 2-5 years selling on Amazon Seller Central.
• Proven experience managing and growing an e-commerce presence on Amazon or similar platforms.
• Deep understanding of Amazon's marketplace, algorithms, and best practices.

Responsibilities

• Own the Amazon catalog and product listing page.
• Build/optimize listings and drive continuous improvement with data.
• Monitor and manage inventory levels to meet customer demand.

Skills

Positive attitude

Analytical skills

Communication skills

Problem-solving

Adaptability

Tools

Helium 10

Shopify

Klaviyo

Gorgias

Desktop Shipper

Photoshop

SAP

MuleSoft

Job description

Join to apply for the Ecommerce Specialist - Amazon role at HexArmor

HexArmor® is a leader in developing some of the most advanced PPE solutions for your eyes, hands, arms, and body. At HexArmor®, we believe safety is not a luxury – it’s a necessity. Since day one, we have worked hand-in-hand with our customers to design innovative, high performance PPE that helps ensure workers return home in the same condition they arrived. Our mission is to provide the protection that makes this possible, for every worker, everywhere.

Overview

As the Ecommerce Specialist for our Amazon Marketplace, you will play a pivotal role in shaping our online presence and driving revenue growth. You will be part of a small, dynamic, multi-role team where you will have the opportunity to strategize, execute, and optimize our Amazon marketplace operations, ensuring that we reach and exceed our sales and profitability targets. This role requires a strong analytical mindset, deep knowledge of Amazon's platform, and a passion for e-commerce. You will work with a small team and support other ecommerce 3rd party channels and our primary website safetygloves.com on Shopify. Some days you will work on other ecommerce channel projects.

Location

The position will be fully in-office at our headquarters at Grand Rapids, Michigan.

Responsibilities

• Own the Amazon catalog and product listing page.
• Build/optimize listings (titles, bullets, images/video, A+), link correct variations, apply keywords, and keep everything compliant.
• Fix suppressions/stranded inventory fast via flat files and case management.
• Drive continuous improvement with data.
• Assist in planning and implementing Amazon advertising campaigns, including sponsored product listings and pay-per-click (PPC) ads, to maximize ROI through Helium 10.
• Monitor and manage inventory levels to ensure products are in stock and available to meet customer demand while minimizing overstock situations.
• Develop and execute a comprehensive strategy for our Amazon marketplace presence, including product listings, pricing, and promotions, to drive sales growth and profitability.
• Understand industry trends, competitor activity, and pricing strategies to identify opportunities for growth and market differentiation.
• Answering customers questions and order issues. Continuously improve the customer shopping experience, including managing customer feedback and addressing product-related issues promptly.
• Utilize data and analytics tools to track and report on key performance indicators (KPIs), providing actionable insights for decision-making.
• Ensure adherence to Amazon's policies, guidelines, and standards, as well as manage day-to-day operations, such as order processing and customer inquiries.
• Collaborate with vendors, Amazon representatives, and third-party service providers to optimize operations and enhance our marketplace presence.

Qualifications

• A positive attitude personality and a team player.
• 2-5 years selling on Amazon Seller Central
• Proven experience managing and growing an e-commerce presence on Amazon or similar platforms.
• Deep understanding of Amazon's marketplace, algorithms, and best practices.
• Strong analytical and data-driven decision-making skills.
• Proficiency in e-commerce tools and analytics software.
• Excellent communication and interpersonal skills.
• Self-motivated, results-oriented, and able to work independently as well as in department team projects.
• Strong problem-solving abilities and adaptability to a fast-paced environment in a growth minded company.
• A passion for e-commerce and staying updated with industry trends.

Bonus If You Have

• Amazon B2B experience.
• Have experience with other software such as Helium 10, Shopify, Klaviyo, Gorgias, Desktop Shipper, photoshop, SAP, and MuleSoft.
• Have experience with other 3rd party ecommerce channels like eBay, Walmart.com, and other online retailers.
• Love to learn new things, software or skills.

Additional Benefits

• Competitive salary and performance-based bonuses.
• Opportunity to make a significant impact on a growing e-commerce business.
• Collaborative and innovative work environment.
• Professional development and growth opportunities.
• Employee benefits package, competitive salary, bonus, and include health insurance.

Employment offers are contingent upon an E-Verify check and the successful completion of a pre-employment drug screen and background check

Employment details

• Seniority level: Associate
• Employment type: Full-time
• Job function: Project Management and Strategy/Planning
• Industries: Manufacturing