Eco-Driven Customer Experience Guide (Part Time)

Patagonia; Telluride (CO); On-site; USD 33,000 - 36,000; Part time

Benefits offered by this job

Medical

Dental

Vision

Retirement

Leave of absence plans

Job summary

Patagonia’s Telluride store is seeking a Customer Experience Guide for a part-time fixed-term role. You will represent the brand through exceptional in-person service, product knowledge, merchandising, and community engagement.

You will support peak seasons and day-to-day store operations, including inventory, events, and environment-friendly initiatives, while upholding the company’s mission to save our home planet.

Qualifications

• Proven customer service and/or sales experience preferred.
• Ability to learn about products and services.

Responsibilities

• Use Patagonia's purpose and core values to guide decisions and act as a brand advocate.
• Deliver best-in-class customer service by centering the customer in everything we do.
• Utilize selling skills to connect communities to a life outdoors.
• Be an environmental activist and partner with the team to involve customers and colleagues in our mission.
• Develop basic knowledge of Patagonia products and core sports to help serve customers.
• Support front and back of house operations, events, inventory flow, and store repairs.
• Process shipments, support inventory, restock and prepare sales floors.
• Maintain visual store standards: folding, hanging, buffing, steaming, dressing mannequins, stocking the floor.
• Practice security measures and report safety concerns to maintain a safe store.
• Commit to an inclusive, respectful, harassment-free workplace.

Skills

Customer service

Sales skills

Problem solving

Communication

Adaptability

Organization

Time management

Teamwork

Money handling

Tools

POS / register

Job description

Patagonia’s Telluride store is seeking a Customer Experience Guide for a part-time fixed-term role. You will represent the brand through exceptional in-person service, product knowledge, merchandising, and community engagement.

You will support peak seasons and day-to-day store operations, including inventory, events, and environment-friendly initiatives, while upholding the company’s mission to save our home planet.