Customer Experience Guide — Flexible Retail Support

patagonia; Nashville (TN); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Wellness time

Employee discounts

Job summary

Patagonia in Nashville, TN is seeking a Customer Experience Guide - Flex to support our store during peak times and open schedules. As a Flex team member, you will focus on sales and customer service, stocking, and creating a welcoming, environmentally-conscious shopping experience.

You will learn about our products, engage with the community, and help uphold Patagonia’s frontline standards while collaborating with the core team to ensure customers leave happy.

Qualifications

• Proven customer service skills with sales experience.
• Ability to solve problems in a fast-paced environment.
• Clear communication with team and leadership.
• Adaptability to changing shifts and priorities.
• Strong organization and attention to detail.
• Punctual with time management and reliability.

Responsibilities

• Deliver best-in-class customer service and assist with sales.
• Assist with stocking, merchandising, and floor staging.
• Engage customers and learn Patagonia products.
• Support events, campaigns and peak-season coverage.
• Maintain store standards and safety policies.

Skills

Customer service

Problem solving

Communication

Adaptability

Organization

Time management

Self-motivation

Teamwork

Job description

Patagonia in Nashville, TN is seeking a Customer Experience Guide - Flex to support our store during peak times and open schedules. As a Flex team member, you will focus on sales and customer service, stocking, and creating a welcoming, environmentally-conscious shopping experience.

You will learn about our products, engage with the community, and help uphold Patagonia’s frontline standards while collaborating with the core team to ensure customers leave happy.