Flexible Retail Customer Experience Guide

Patagonia; Freeport (ME); On-site; USD 31,000 - 34,000; Part time

Benefits offered by this job

Wellness time

Employee discounts

Job summary

Patagonia in Freeport, ME is hiring a Customer Experience Guide - Flex to support our retail team on an as-needed basis. This role focuses on customer service, product knowledge, stock, and store presentation while embodying our brand and environmental mission.

Flex employees work up to 19 hours per week, with shifts during peak times, events, and campaigns. You’ll learn about our products, engage with the community, and help create a welcoming, sustainable shopping experience.

Qualifications

• Customer service and/or sales experience preferred.
• Ability to learn product knowledge and assist customers.
• Strong communication and teamwork skills.

Responsibilities

• Deliver best-in-class service by centering the customer in all interactions.
• Support front and back of house operations and inventory flow.
• Stock, fold, and present products to maintain store standards.
• Engage with the community and support events and campaigns.
• Maintain a safe, clean, and welcoming store environment.

Skills

Customer service

Problem solving

Communication

Adaptability

Organization

Time management

Teamwork

Self-motivation

Technical learning

Job description

Patagonia in Freeport, ME is hiring a Customer Experience Guide - Flex to support our retail team on an as-needed basis. This role focuses on customer service, product knowledge, stock, and store presentation while embodying our brand and environmental mission.

Flex employees work up to 19 hours per week, with shifts during peak times, events, and campaigns. You’ll learn about our products, engage with the community, and help create a welcoming, sustainable shopping experience.