ECC Doctor's Assistant and/or DA Supervisor

VCA Animal Hospitals; Los Angeles (CA); On-site; USD 60,174,000 - 97,424,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

FSA/HSA account

Holiday pay

Paid vacation days

Paid sick days

Continuing education assistance

401K plan + employer match

Personal uniforms

Personal pet care discounts

Job summary

VCA Animal Specialty & Emergency Center in West Los Angeles is seeking a Doctor's Assistant for our ECC/ICU. You will work alongside veterinarians to provide critical care, communicate with clients, and maintain accurate medical records.

The ideal candidate has current veterinary medicine experience (ER or specialty), strong written and verbal communication, and excellent multitasking and computer skills. Leadership opportunities may be available.

Qualifications

• Minimum 2 years of experience in veterinary medicine, especially in emergency or specialty care.
• Strong written and verbal communication, highly organized, and able to multitask.
• Proficient with computers and a multi-line phone system; excellent customer service.

Responsibilities

• Obtain initial patient histories from the client.
• Transcribe exams, labs, imaging into medical records.
• Create financial estimates.
• Client communication and education.
• Follow-up client/patient calls.
• Create and process prescription refills.
• Maintain medical records.
• Review discharge instructions with clients.
• Complete lab submission forms.

Skills

Strong customer service

Highly organized

Multi-tasking

Leadership experience

Tools

Multi-line phone system

Computers

Job description

Job Description

VCA Animal Specialty & Emergency Center is a high volume, AAHA accredited, referral and critical care hospital located in West Los Angeles. We are currently we are looking for both ER and ICU Technicians to join our team.

Compensation

$ 21 - 34 / hr

A pay differential is applied to all "overnight" hours worked, with an additional differential applied to our full-time overnight team members.

Compensation for this position is dependent on education, experience, credentials, location, nature of practice, schedule and additional responsibilities.

A little bit about us

As one of LA's leading 24-hour specialty animal care centers for over 30 years now, ASEC is proud to support six specialties and roughly 200 staff members on our team. As a teaching hospital we host externs, interns, and residents every year. We strive to maintain our positive and supportive learning environment, and keep our medicine and techniques ahead of the curve.

Our ECC/ICU department is equipped to provide 24/7 care to incoming critical and non-critical emergencies, transfers from our referring veterinarians, and hospitalized patients from our own specialty services.

Currently seeking applicants for our Doctor's Assistant position on our ECC/ICU Department. Applicants with Leadership Experience will be considered for our available leadership roles.
Doctor's Assistants have the opportunity to be a part of providing critical care services and excellent customer service while working alongside our veterinarians within a great learning environment. We are seeking highly organized individuals with strong multi-tasking and customer service skills. This position involves heavy communication with doctors, technicians, front office, our client liaison, and the clients. Strong written and verbal communication skills are a must, and experience with computers and multi-line phone system is required. Current experience (within the last 2 years) in veterinary medicine, especially in emergency and/or specialty medicine is a huge plus!

We are also interested in expanding our Leadership Team! Applicants who qualify may be considered for a Lead or Supervisor position.

Daily responsibilities include

• Obtain initial patient histories from the client
• Transcribe physical exam findings, lab results, imaging reports, etc. into patient medical records
• Create financial estimates
• Client communication and education
• Performing client/patient follow-up phone calls
• Create and process prescription refills
• Maintain medical records
• Review discharge instructions with clients
• Complete lab submission forms

Scheduling Info

• Full-time employees work “4 x 10s”.
• All schedules include working one weekend day.

Benefits package includes

• Health, dental, and vision insurance
• FSA/HSA account
• Holiday pay
• Paid vacation days
• Paid sick days
• Continuing education assistance
• 401K plan + employer match
• Personal uniforms
• Personal pet care discounts

Benefits

We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled.

For a complete EEO statement please see our career page at www.vcacareers.com

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com