eBay Store Manager

GAP Ministries; South Tucson (AZ); On-site; USD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a dynamic individual to oversee their eBay online store. This role involves managing product sourcing, creating compelling listings, and ensuring excellent customer service. You will lead a team while implementing effective marketing strategies to maximize sales and profitability. The ideal candidate will have a background in retail management and a passion for serving others. Join a mission-driven organization that values teamwork, integrity, and personal growth, and make a significant impact in the community while achieving your professional goals.

Qualifications

• 1+ years of retail management experience preferred.
• Understanding of second-hand goods and market values.
• Skills in photography and customer service.

Responsibilities

• Oversee all aspects of an online store on eBay.
• Manage product sourcing, listing creation, and inventory.
• Develop marketing campaigns to boost sales.

Skills

Retail Management

Market Research

Customer Service

Sales Analysis

Marketing Strategies

Attention to Detail

Teamwork

Education

High School Diploma or Equivalency

Tools

eBay

Amazon

Job description

HOURS WORKED: Varies, 9:00 A to 5:00 P Monday - Saturday

REPORTS TO: Program Director

STARTING PAY: $18.00 per hour

SAFETY SENSITIVE POSITION: Yes

CREATED: 01/13/2025

JOB SUMMARY: Overseeing all aspects of an online store on the eBay platform including product sourcing, listing creation, inventory management, pricing optimization, customer service, sales analysis, marketing strategies and maintaining a positive seller reputation, aiming to maximize sales and profitability while adhering to eBay practices and policies. Manager will also oversee listing specialists and warehouse staff.

MISSION AND SERVICE:

• Exemplify and support the Mission, Mission Statements and Core Values of GAP Ministries.
• Demonstrate GAP Ministries’ attributes of an effective culture champion which include servant leadership, communication, respect, accountability, integrity, teamwork and positive attitude.
• Comply with GAP Ministries’ Code of Conduct and Ethics policy.
• Have an intimate, personal relationship with Jesus Christ.

ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES: The primary duties and responsibilities include, but are not limited to, the following:

• Product Sourcing and Listing Creation:
• Identify profitable products to sell on eBay based on market research and trends analysis.
• Source products from suppliers, negotiate pricing, and manage inventory levels.
• Create compelling product listings with detailed descriptions, high-quality images, and relevant keywords to optimize search visibility.
• Regularly update and revise listings to maintain accuracy and appeal.
• Inventory Management:
• Monitor stock levels and manage inventory rotation to prevent overstocking or stockouts.
• Implement inventory tracking systems to ensure accurate product counts.
• Coordinate with suppliers for timely replenishment of stock.
• Analyze market data to set competitive pricing strategies.
• Implement dynamic pricing mechanisms based on demand and sales trends.
• Run promotions and sales to boost sales and clear out old inventory.
• Customer Service:
• Promptly respond to customer inquiries, address concerns, and resolve issues efficiently.
• Manage customer feedback and ratings to maintain a positive seller reputation.
• Process orders accurately and ensure timely shipping.
• Sales Analysis and Reporting:
• Identify areas for improvement and implement necessary adjustments to sales strategies.
• Generate regular sales reports for stakeholders.
• Marketing and Promotion:
• Develop and execute marketing campaigns to increase store visibility and attract new customers.
• Utilize eBay marketing tools like promoted listings and store promotions.
• Leverage social media platforms to promote products and engage with potential buyers.
• Compliance and Account Management:
• Stay updated on eBay policies and guidelines to ensure compliance.
• Manage account health by addressing any potential issues with eBay customer service.

QUALIFICATIONS:

• Experience in retail management (1+ years) preferred.
• Have some understanding of the value and condition of second-hand goods.
• Familiarity with different product categories.
• Ability to assess the market value of used items.
• General experience with platforms like eBay or Amazon.
• General knowledge of shipping processes, costs, and options.
• Skills in photographing items to highlight their features and condition.
• Attention to detail.
• A proven ability to effectively function in a multi-faceted agency in a teamwork manner.
• Have personal attitude, conduct and standards representing those qualities and values reflected in the ministry that employees, volunteers and recovery clients can respect and emulate.
• Successfully pass a background check.
• Be able to respect and work cooperatively with a variety of persons, including coworkers.
• Able to work well with ever-changing priorities and/or situations. Have the ability to stay calm in tense situations and utilize common sense and logic.

REQUIREMENTS:

• Prefer a high school diploma or equivalency diploma.
• Successfully pass FBI fingerprint clearance check and procure a Fingerprint Clearance Card.
• Successful clearance of criminal background check(s), Central Registry in Arizona and any state(s) lived in within 5 years of hire in accordance of Title 21.
• Must be at least 18 years old.
• Personally grow in leadership and spiritual life.
• Must have basic math skills.
• Upholds attendance and performance standards.
• Must adhere to Company dress code and appearance policy.
• Cognizant of monthly sales goals. Uses goals to encourage sales on a daily basis.
• Available to work a variety of hours, which may include early mornings, evenings, weekends.
• Must demonstrate professionalism, courtesy, tact and sound judgment.
• Able to work as part of a team and take initiative independent of direct supervision.
• Must pass mandatory drug screen. Miracle Center is a drug-free workplace and requires drug screening to all new employees as well as random screening to ensure enforcement of this policy.
• Be able to perform various physical tasks.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools or controls. The employee is regularly required to stand for at least two consecutive hours; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this position include those required for driving, reading, writing, and typing. The noise level in the work environment is usually moderate.