East Retail Regional Director

Richemont Iberia SL; New York (NY); On-site; USD 150,000 - 175,000; Full time

Benefits offered by this job

Medical insurance

401(k) match

Paid time off

Wellness benefit

Volunteer days

Job summary

Richemont Americas is seeking an East Retail Regional Director to lead the retail network, inspire teams, and execute the brand vision with exceptional client hospitality. Based in New York City or Miami, you will drive KPIs, oversee boutique performance, and ensure adherence to brand standards.

You will coach managers, develop boutique-level business plans, manage P&L, control expenses, and collaborate with VP and HR on staffing.

Qualifications

• Bachelor’s degree and 10+ years of multi-store retail management experience.
• Affinity for luxury goods; Watch and jewelry experience a plus.
• Strong leadership, communication, decision-making and problem-solving skills.
• Ability to travel extensively (80%).

Responsibilities

• Manage delivery of KPIs, Operational Excellence and our Retail signature.
• Achieve sale budgets and diversification targets for the region.
• Ensure region follows brand guidelines and best practices.
• Create boutique-specific business plans; visit boutiques and provide ongoing support.
• Coach and develop boutique managers and their teams.
• Develop new business ideas to elevate clientelling per metrics.
• Partner with VP and HR on staffing and development issues.
• Manage P&L including expenses to improve results.
• Oversee policy and procedure compliance and loss prevention.
• Perform special projects as designated by management.

Skills

Leadership

Communication

Decision making

Problem solving

Travel 80%

Education

Bachelor’s degree

Tools

Microsoft Office Suite

SAP

Internet applications

Job description

At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas.

East Retail Regional Director

Montblanc| New York City or Miami

Reports to: VP, Retail

Role Overview

Leadership role overseeing retail network and its deliverables. As a Regional Director you will inspire your teams, cultivate partnerships across the network. You are leading by example in driving execution of the vision, operational decision making with strong focus on client experience and hospitality. Your success will come from a sense of ownership of your business, growing leaders and creating a culture of collaboration, accountability and sense of pride as part of our Maison.

Responsibilities

• Manage delivery of KPIs, Operational Excellence and our Retail signature.

• Achieve sale budgets and diversification targets for the region
• Ensure your region is an example of best practice as per brand guidelines.
• Create specific business plan per boutique. Facilitate discussions with boutique managers to drive the business plan, through frequent boutique visits, regular communication and ongoing support.
• Coach, develop, and maximize the success of all boutique managers and their teams
• Develop new business ideas that elevate clientelling opportunities as per business metrics
• Partner with your VP and Human Resources on staffing and development issues
• P&L management including monitoring and controlling boutique business expenses to improve results
• Manage operational execution (Policy and Procedure)
• Ensure Loss Prevention policies and practices are being followed within the boutiques.
• Perform special projects as designated by management.

Qualifications

• Bachelor’s degree
• At least 10+ years of multi-store retail management experience
• Affinity for luxury goods; Watch and jewelry experience a plus
• Demonstrated leadership abilities
• Ability to manage a P&L
• Strong communication, decision-making and problem-solving skills
• Challenges the status quo; is able to present a different point of view
• High level of etiquette – business and social
• Ability to travel extensively (80%)
• Microsoft Office Suite (Word, PowerPoint, Excel)
• SAP preferred
• Internet applications

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

We Offer

• Employee wellbeing is a top priority at Richemont.
• We offer a comprehensive benefits program to support employees and their loved ones.
• Our core benefits include medical, dental, and vision programs.
• Health savings and flexible spending accounts are also available.
• The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match.
• Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program.
• Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

At Richemont, We Craft the Future!

Expected Salary Range: $150k-$175k

Salary will be determined based on relevant skills and experience.