Senior Manager, Network Development

US04 Richemont North America, Inc.; New York (NY); On-site; USD 130,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, and vision

Health savings account

401(k) with employer match

Paid time off

Wellness reimbursement

Employee assistance program

Volunteer days

Job summary

Richemont North America, Inc. is seeking a seasoned Boutique Openings Project Manager in New York to lead the end-to-end development of new boutiques and relocations.

You will coordinate with Commercial, Finance, Real Estate, Product, Marketing and HR to align objectives, forecasts and investments. You will oversee 360° openings, establish integrated plans, manage governance, train teams, and drive readiness from concept to post-opening stabilization.

Qualifications

• Bachelor's or Master's degree in Business, Engineering, Architecture, Project Management, Retail Management, or related field.
• 8–10 years of experience in project management, retail development, operations, or luxury retail.
• Proven experience leading large-scale, cross-functional projects with multiple stakeholders.
• Experience in boutique development, retail expansion, store openings, hospitality, or luxury environments strongly preferred.
• Strong project management expertise, and governance skillset.

Responsibilities

• Lead Brief Phase Development & Project Definition coordinating boutique project briefs and business cases.
• Orchestrate 360° Boutique Openings with cross-functional taskforces and integrated plans.
• Governance, Planning & Stakeholder Management with cross-functional, international partners.
• Operational Readiness & Boutique Launch from 18 months pre-opening to post-opening stabilization.
• Project Management Excellence including tools, dashboards, and reporting standards.

Skills

Project management

Stakeholder management

Prioritization

Communication skills

Education

Bachelor's or Master's degree

Tools

PowerPoint

Excel

Governance tools

Job description

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity. At Cartier North America, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

Key Responsibilities

• Lead Brief Phase Development & Project Definition Coordinate the development of boutique project brief and business cases for new boutiques, relocations and expansions. Consolidate inputs from Commercial, Finance, SDP, Real Estate, Product, and Regional stakeholders. Develop and maintain sales forecasts, boutique ambition, organizational assumptions, and strategic rationale. Facilitate project validation and governance reviews with Regional and HQ partners. Ensure alignment between commercial objectives, operational requirements, and project investment decisions. Support APS launch and transition from concept approval into project execution.
• Orchestrate 360° Boutique Openings Lead cross-functional taskforces for boutique openings, expansions, and relocations. Establish and manage integrated project plans covering all workstreams, including:
  • Retail Operations
  • HR & Recruitment
  • Product & Assortment
  • Client Development
  • Marketing & Communications
  • Training & Learning
  • IT & Security
  • Facilities & Services
  Ensure timely delivery of milestones, dependencies, and critical path activities. Drive risk identification, mitigation plans, and escalation where necessary. Maintain executive visibility and governance throughout project execution.
• Governance, Planning & Stakeholder Management Establish project governance frameworks and meeting cadences. Facilitate decision‑making among cross‑functional and international stakeholders. Prepare executive-level updates, steering committees, and ExCo presentations. Define ownership, responsibilities, and RACI models throughout project lifecycles. Build strong partnerships across Regional, HQ, and Richemont functions to ensure project success.
• Operational Readiness & Boutique Launch Lead readiness assessments from 18 months pre‑opening through launch and post‑opening stabilization. Coordinate recruitment, training, client strategy, operational readiness, assortment planning, and boutique activation. Ensure all functions are aligned to opening objectives and timelines. Drive lessons learned and continuous improvement following openings. Orchestrate the post‑opening phase, including continuous improvement based on the learnings of the development and operations on site after the opening.
• Project Management Excellence Develop and maintain project management tools, dashboards, critical paths, and reporting standards. Track progress, risks, budget impacts, and key decisions across all projects. Standardize methodologies and best practices for boutique opening governance. Contribute to the ongoing evolution of the Network Development operating model.

Profile Education & Experience

Bachelor's or Master's degree in Business, Engineering, Architecture, Project Management, Retail Management, or related field.

8–10 years of experience in project management, retail development, operations, or luxury retail.

Proven experience leading large‑scale, cross‑functional projects with multiple stakeholders.

Experience in boutique development, retail expansion, store openings, hospitality, or luxury environments strongly preferred.

Technical Skills

Strong project management expertise.

Excellent stakeholder management and influencing skills.

Ability to manage multiple projects and priorities.

Advanced PowerPoint and Excel capabilities.

Experience with project planning and governance tools.

Leadership Competencies

Strategic thinker with strong business acumen.

Exceptional organizational and execution skills.

High level of ownership and accountability.

Collaborative and relationship oriented.

Ability to operate effectively within matrix organizations.

Strong communication skills.

We Offer

We offer a comprehensive benefits program to support employees and their loved ones.

• medical, dental, and vision programs
• Health savings and flexible spending accounts
• life insurance, disability benefits, and 401(k) with employer match
• paid time off
• wellness reimbursement benefit
• employee assistance program
• volunteer days off

Expected salary range: $130,000 to $150,000 plus incentives.

#Richemont #WeCraftTheFuture

In our Group, you can start anywhere and go everywhere. Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons. We encourage our people to be curious, drive their own career, and dream big.