East Market COO: Healthcare Operations Leader

Essentia Health; Duluth (MN); On-site; USD 413,000 - 619,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Tuition reimbursement

Flexible scheduling

Generous time off

Wellness resources

Job summary

Essentia Health in Duluth, MN, seeks an East Market Chief Operating Officer to lead daily operations across hospitals, clinics, post-acute services, and EMS. You will be accountable for financial results, productivity, quality, patient experience, and growth, partnering with physicians and leadership to execute the market strategy.

You will build common operating practices with peers, drive value-based care, and manage labor relations with unions.

Qualifications

• Ten or more years of senior health care operations leadership in a complex system, at least five at the executive level.
• Results at scale in finance, operations, and clinical quality.
• Decisions on record that favored the larger organization over your own unit.
• Physician partnership that produced results, not just relationships.
• Leadership in a union environment, including through negotiations and hard moments.
• Range as a communicator: equally credible with frontline staff and a governing board.

Responsibilities

• Run daily operations for the East Market’s hospitals, clinics, post-acute services, and EMS.
• Answer for the market’s performance: financial results, productivity, quality and safety, patient experience, and growth.
• Build common operating practices with peer operations executives across the system.
• Lead alongside physician and advanced practice leaders, and deliver clinical and operational results with them.
• Carry the labor relationship: durable, constructive relationships with our unions, in partnership with the Chief Human Resources Officer.
• Deliver major construction inside operating hospitals and clinics safely, on schedule, and on budget.
• Move care delivery toward value: access, affordability, and reliable follow-up after discharge.
• Build the leadership bench: hire, develop, and retain the operators who run the market.

Skills

Leadership

Communication

Union negotiations

Strategic planning

Cross-functional collaboration

Education

Graduate degree in health care administration, business administration, nursing, or a related field

Tools

Lean

Project management

Job description

Essentia Health in Duluth, MN, seeks an East Market Chief Operating Officer to lead daily operations across hospitals, clinics, post-acute services, and EMS. You will be accountable for financial results, productivity, quality, patient experience, and growth, partnering with physicians and leadership to execute the market strategy.

You will build common operating practices with peers, drive value-based care, and manage labor relations with unions.