EARN Program Lead — People, Performance & Operations

EDSI; Harrisburg (Dauphin County); On-site; USD 55,000 - 75,000; Full time

Job summary

EDSI in Harrisburg is seeking a professional to manage community programs and support staff. The role emphasizes developing community relationships, reporting to program managers, and handling HR concerns.

The candidate should have 3–5 years of business, training or sales experience, strong MS Office skills, and a Bachelor's degree in business, education, or related fields. Excellent communication with diverse professionals is essential.

Qualifications

• 3-5 years of business, training, teaching or sales experience.
• Should have skills and experience in providing career development assistance.
• A working knowledge of MS Office products.
• Must have experience in team-oriented environment.
• Bachelor's degree in business, education, human services or related area is required.
• Should be able to converse with a wide range of professionals and demonstrate a positive and professional attitude.

Responsibilities

• Establish professional working relationships to develop community support
• Attend required meetings and apprise Program Managers and staff of new information
• Address human resource and staff concerns
• Ensure that staff and program resources are being utilized appropriately
• Utilize positive communication techniques to resolve issues
• Communicate with staff to implement appropriate concepts/suggestions
• Analyze and understand EARN performance reports and submission of performance to DHS Systems for the region
• Facilitation of weekly Direct Reports
• Recommendation of hiring and termination of staff
• Day-to-day management of office operations

Skills

Communication skills

MS Office

Team oriented

Education

Bachelor's degree in business, education, human services or related area

3-5 years of business, training, teaching or sales experience

Job description

EDSI in Harrisburg is seeking a professional to manage community programs and support staff. The role emphasizes developing community relationships, reporting to program managers, and handling HR concerns.

The candidate should have 3–5 years of business, training or sales experience, strong MS Office skills, and a Bachelor's degree in business, education, or related fields. Excellent communication with diverse professionals is essential.