Early Morning Store Replenishment & Customer Service

Michaels; Gainesville (FL); In loco; USD 17.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k) with employer match

Medical coverage

Dental coverage

Vision coverage

Tuition assistance

Employee discounts

Descrizione del lavoro

Michaels in Gainesville, FL is seeking store team members to deliver friendly customer service and a fast checkout experience. You will help customers find products, participate in truck unloading, stocking, and storefront recovery to keep the store well merchandised.

You may engage customers in rewards programs, participate in omnichannel processes like BOPIS/SFS, and support safety and shrink programs while adhering to SOPs and policies. Flexible hours are common in retail roles.

Competenze

• Retail and/or customer service experience preferred

Mansioni

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck unload, stocking, and planogram (POGs) processes
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production

Descrizione del lavoro

Michaels in Gainesville, FL is seeking store team members to deliver friendly customer service and a fast checkout experience. You will help customers find products, participate in truck unloading, stocking, and storefront recovery to keep the store well merchandised.

You may engage customers in rewards programs, participate in omnichannel processes like BOPIS/SFS, and support safety and shrink programs while adhering to SOPs and policies. Flexible hours are common in retail roles.