Early Morning Stocker: Fast Checkout & Merchandising Pro

Michaels of Canada; Nashville (TN); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Employee discounts

Benefits package

Job summary

Michaels is hiring a Store Associate for our Nashville, TN location. You will help customers find products, provide a fast and friendly checkout experience, and assist with unloading trucks, stocking merchandise, and maintaining a well merchandised, in‑stock store.

You’ll engage customers on the Rewards program, enroll them in the Private Label Credit Card, and support omni‑channel services such as Buy Online Pickup in Store and Ship From Store.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck unload, stocking, and planogram (POGs) processes
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production
• Other duties as assigned

Skills

Retail experience

Customer service

Job description

Michaels is hiring a Store Associate for our Nashville, TN location. You will help customers find products, provide a fast and friendly checkout experience, and assist with unloading trucks, stocking merchandise, and maintaining a well merchandised, in‑stock store.

You’ll engage customers on the Rewards program, enroll them in the Private Label Credit Card, and support omni‑channel services such as Buy Online Pickup in Store and Ship From Store.