Early Morning Stock Associate

Ross Stores, Inc.; Fontana (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in retail is seeking an Early Morning Stock Associate to ensure a positive shopping experience for customers. The role involves greeting customers, maintaining merchandise presentation, and performing various operational tasks. Candidates should possess effective communication skills and the ability to perform physical tasks. This position offers a competitive hourly wage and opportunities for career growth within a diverse and inclusive environment.

Qualifications

• Ability to perform physical tasks such as standing, walking, bending, lifting.
• Capacity to use store equipment.

Responsibilities

• Ensure positive shopping experience by greeting customers and maintaining a clean work area.
• Perform various tasks across the store as needed to meet operational goals.
• Assist customers with inquiries and transactions.

Skills

Effective communication skills

Basic math ability

Physical stamina

Job description

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Our values start with our people, join a team that values you!

We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings, all while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

• Success: Our winning team pursues excellence while learning and evolving.
• Career growth: We develop industry-leading talent because Ross grows when our people grow.
• Teamwork: We work together to solve hard problems and find the right solutions.
• Our commitment to Diversity, Equality & Inclusion, and our community: We celebrate backgrounds, identities, and ideas, and strive to be a positive force in our community.

Our corporate headquarters are in Dublin, CA, with buying offices in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company committed to providing an inclusive work environment with continuous learning and development opportunities.

General Purpose:

The Retail Associate ensures our Customers have a positive shopping experience by greeting all Customers courteously, maintaining a clean work area, and ensuring proper merchandise presentation. The Associate performs various tasks across the store as needed and may be asked to perform additional tasks to meet customer service and operational goals.

Essential Functions:

• Prioritize safety by practicing safe behaviors and maintaining awareness on the sales floor.
• Create a safe shopping environment, keep exits clear, and report unsafe conditions.
• Maintain courteous and professional interactions with Customers and Associates, recognizing fellow team members.
• Assist Customers with inquiries, merchandise, and transactions, greeting and thanking them appropriately.
• Respond promptly to Customer Service calls and resolve issues courteously, involving Store Leadership when necessary.
• Support the Company brand, maintain cleanliness, and ensure merchandise is well-presented and replenished.
• Follow loss prevention policies, safeguard confidential information, and handle transactions accurately.
• Perform tasks efficiently, minimizing steps and maximizing productivity.

Competencies:

• Manage Work Processes
• Business Acumen
• Plan, Prioritize, and Align
• Build Talent
• Collaborate
• Lead by Example
• Communicate Effectively
• Ensure Accountability and Execution

Qualifications and Skills:

Effective communication skills, basic math ability, and the capacity to perform physical tasks such as standing, walking, bending, lifting, and using store equipment.

Physical Requirements/ADA:

• Ability to use store equipment, stand, walk, bend, squat, reach, and lift over 25 pounds as needed.
• For Stockroom shifts, ability to lift over 20 pounds regularly.

Supervisory Responsibilities: None

Disclaimer: This description summarizes primary duties and responsibilities and is subject to change. Ross is an equal opportunity employer committed to diversity and inclusion. The pay range for this role is $16.50 - $17.00, depending on experience and location.