Early Morning Retail Stock & Customer Service Team

Michaels; Little Rock (AR); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Employee discounts

Medical insurance

401(k) match

Tuition assistance

Job summary

Michaels is seeking a store associate to deliver friendly customer service, help customers locate products, and ensure a fast checkout experience in our Little Rock store. You will participate in unloading trucks, stocking shelves, and maintaining a well-merchandised, in-stock environment while supporting omni-channel processes like BOPIS and SFS.

This role requires standing and periodic lifting, with evenings/weekends possible. Experience in retail or customer service is preferred.

Qualifications

• Retail or customer service experience preferred.
• Able to stand for long periods and perform physical tasks.
• Strong communication and problem-solving skills.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; handle cash to standards.
• Promote Michaels Rewards and Private Label Credit Card enrollments.
• Educate customers on VOC surveys and store initiatives.
• Assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram execution.
• Maintain stock and store recovery; support shrink and safety programs.

Skills

Retail experience

Customer service

Cash handling

Tools

POS systems

Job description

Michaels is seeking a store associate to deliver friendly customer service, help customers locate products, and ensure a fast checkout experience in our Little Rock store. You will participate in unloading trucks, stocking shelves, and maintaining a well-merchandised, in-stock environment while supporting omni-channel processes like BOPIS and SFS.

This role requires standing and periodic lifting, with evenings/weekends possible. Experience in retail or customer service is preferred.