Early Morning Retail Associate — Customer Experience

Ross Stores, Inc.; Huntsville (AL); On-site; USD 17,000 - 22,000; Part time

Job summary

Ross Stores, Inc. is hiring a Retail Associate in Huntsville, AL to greet customers, maintain clean aisles, and ensure proper merchandise presentation.

You will assist customers, handle inquiries, and support store leadership in daily operations, including safety practices and loss prevention awareness. The role emphasizes friendly interactions, adherence to dress code, and efficient execution of tasks across departments as business needs require.

Qualifications

• Ability to perform basic mathematical calculations commonly used in retail environments.
• Effective communication with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.

Responsibilities

• Understands that safety is the number one priority and practices safe behaviors in everything they do.
• Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone.
• Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times.
• Assists Customers in any way necessary – is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner.
• Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately.
• Represents and supports the Company brand at all times.
• Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
• Maintains a professional appearance and adheres to the Company’s dress code at all times.
• Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
• Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.

Skills

Customer service

Communication

Team collaboration

Attention to detail

Safety awareness

POS experience

Job description

Ross Stores, Inc. is hiring a Retail Associate in Huntsville, AL to greet customers, maintain clean aisles, and ensure proper merchandise presentation.

You will assist customers, handle inquiries, and support store leadership in daily operations, including safety practices and loss prevention awareness. The role emphasizes friendly interactions, adherence to dress code, and efficient execution of tasks across departments as business needs require.