Early Morning Retail Associate - Customer Experience

Ross Stores, Inc.; Harmonville (PA); On-site; USD 17,000 - 22,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to greet customers, provide friendly service, and help maintain a clean, organized store. You will assist customers with merchandise, answer questions, and follow store procedures to ensure a positive shopping experience for all customers.

The role emphasizes safety, teamwork, proper merchandise presentation, and adherence to all company standards across work centers. A proactive, customer-focused attitude is essential for success in this position.

Qualifications

• Ability to communicate effectively with Customers, Associates and Store Leadership.
• Ability to perform basic mathematical calculations used in retail.

Responsibilities

• Greet Customers and provide courteous, friendly service on the sales floor.
• Assist Customers with merchandise and answer questions in a polite, knowledgeable manner.
• Maintain safety, cleanliness and proper merchandise presentation on the sales floor.
• Support cash handling, check/credit transactions, and MOS policy adherence as needed.
• Keep restrooms stocked and maintain a neat, organized store per brand guidelines.
• Report safety issues and assist Store Leadership to protect assets.

Skills

Customer service

Communication

Teamwork

Job description

Ross Stores, Inc. is seeking a Retail Associate to greet customers, provide friendly service, and help maintain a clean, organized store. You will assist customers with merchandise, answer questions, and follow store procedures to ensure a positive shopping experience for all customers.

The role emphasizes safety, teamwork, proper merchandise presentation, and adherence to all company standards across work centers. A proactive, customer-focused attitude is essential for success in this position.