Early Intervention Service Coordinator & Case Manager III

City of Norfolk; Norfolk (VA); On-site; USD 49,000 - 60,000; Full time

Job summary

City of Norfolk is seeking a Service Coordinator (Case Manager III) for Infant and Toddler Connection. This role coordinates services for children and families, linking them to medical services, therapy, and preschool special education, while ensuring IFSP compliance and progress toward developmental milestones.

Requires a Bachelor's degree in a human services field and two years of relevant experience; travel to families' homes and community locations is expected.

Qualifications

• Bachelor's degree in a human services field.
• Two years' experience in a humanservices field related to the areas of assignment.
• Some assignments may also require specific experience working with various types of client populations.

Responsibilities

• Work with the family from the initial intake appointment, through assessment, IFSP development, IFSP reviews, annual assessments, and transition.
• Link individuals to needed resources and supports, including medical services, outpatient therapists, support groups, and preschool special education.
• Contact family to check on progress monthly to determine if there are changes in status and if supports are being delivered as expected.
• Coordinate with service provider(s) routinely to ensure child is making progress and IFSP is in compliance with Federal and State regulations.
• Document all components of work in the electronic record within program expected timelines.
• Service Coordination will require travel in the community and home visits at the families' homes and other community locations.

Education

Bachelor's degree in a human services field

Master's degree preferred

Job description

City of Norfolk is seeking a Service Coordinator (Case Manager III) for Infant and Toddler Connection. This role coordinates services for children and families, linking them to medical services, therapy, and preschool special education, while ensuring IFSP compliance and progress toward developmental milestones.

Requires a Bachelor's degree in a human services field and two years of relevant experience; travel to families' homes and community locations is expected.