E-Referral Specialist

BrightSpring Health Services; Colorado Springs (CO); Remote; USD 29,000 - 32,000; Full time

Job summary

Adoration Health is hiring an E-Referral Specialist to handle referrals and patient information for home health services. You will respond to requests from community, physicians, patients and families, schedule admissions, and prepare paperwork for admission, acting as a liaison among patients, families, referral sources and staff.

This remote position may require occasional travel within the assigned territory to support referrals and collaboration with local branches.

Qualifications

• Associate degree preferred; High School Diploma required.
• 1-2 years of experience in a healthcare-related role.
• Proficient with MS Office (Word, Teams, Excel, Outlook).
• EMR portal experience preferred.
• Strong interpersonal communication and presentation skills.
• Ability to travel within territory as needed.

Responsibilities

• Perform required data entry accurately as per department timing.
• Manage patient information and forms and forward per procedure.
• Monitor portals for new referrals, messages, bookings, and updates.
• Coordinate with intake and branches to minimize delays in care.

Skills

Interpersonal communication

Presentation skills

Organizational skills

Problem solving

Education

High School Diploma

Associate's degree preferred

Tools

MS Office Suite

ZipTools

Teams

Outlook

All portals

HCHB

Insurance verification sites

Job description

E-Referral Specialist

Job Locations

US-TN-NASHVILLE | US-CO-COLORADO SPRINGS | US-AL-MOBILE | US-NJ-BAYONNE

Job Details

ID: 2026-196474

Line of Business: Adoration Health

Position Type: Full-Time

Pay Min: USD $21.00/Hr.

Pay Max: USD $23.00/Hr.

Our Company

Adoration Health

Overview

Under the general administrative direction of the reporting manager, the E-Referral Specialist will receive and respond to community, physician, patient and family request for home health. This position will record and process referral information as well as document in patient information database. The E-Referral Specialist will schedule registration and admission visits, prepare all required paperwork for admission as well as act as a liaison between patients, families, referral sources, physicians and admission staff. They will also assist in distribution of admission information and report to primary teams and physicians.

This is a remote position.

Responsibilities

• Perform required data entry accurately at the times specified by the department.


• Patient information and forms are managed and forwarded to the appropriate department per procedure.


• Monitor all assigned portals for new referrals, messages, bookings, and updates.


• Work with the intake department and local branches to ensure communication of all booked referrals, referral sources messages and updated documents coming through the portal and to minimize any delays in care of our patients.

Qualifications

• Associate's degree preferred; High School Diploma required.


• 1-2 years of experience in related healthcare position.


• Proficient in MS Office Suite (MS Word, TEAMs, Excel, Outlook)


• Previous EMR portal experience preferred.


• Consistently demonstrates initiative and skills in planning and organizing work.


• Consistently demonstrates initiative and skills in planning and organizing work.


• Uses own knowledge and experience base and other resources as necessary to make logical decisions and solve problems.


• Develop and maintain professional relationships with peers, sales, operations, and intake teams.


• Maintain competence in working with a multitude of applications such as; ZipTools, Teams, Outlook, All portals, HCHB and Insurance verification sites.


• Excellent interpersonal communication and presentation skills required


• Excellent selling, organization, problem-solving skills, and the ability to appropriately represent the Company service capabilities to the targeted referral source audience as required


• Ability to prioritize workload and ensures that all projects are completed by deadlines.


• Ability to travel within assigned territory and to sales meetings as required and may be required to travel to another agency or training location periodically

About our Line of Business

Adoration Health, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit www.adorationhealth.com. Follow us on Facebook and LinkedIn.

Salary Range

USD $21.00 - $23.00 / Hour