E-Commerce Team Lead: Listings, Growth & Ops

The Salvation Army USA Western Territory; San Jose (CA); On-site; USD 24,378 - 34,720; Full time

Job summary

A prominent charitable organization in San Jose is seeking an Ecommerce Supervisor to lead a team in managing ecommerce operations. The role involves overseeing product listings, order fulfillment, and customer support, while implementing best practices to drive sales growth. Candidates should have excellent communication skills, a high school diploma, and experience in customer service or retail. This position offers a competitive pay rate and contributes significantly to the organization's mission of community support.

Qualifications

• High School Diploma or equivalent required.
• Must have strong analytical skills and proficiency in using analytic tools.
• 2-4 years of customer service and/or retail experience preferred.

Responsibilities

• Lead and mentor a team of ecommerce associates.
• Oversee day-to-day ecommerce operations and order fulfillment.
• Implement best practices for product listings.

Skills

Excellent verbal and written communication skills

Computer and technology skills

Analytical skills

Team collaboration

Ability to work independently

Education

High School Diploma or equivalent

Tools

Microsoft Office Programs

Photoshop

Job description

A prominent charitable organization in San Jose is seeking an Ecommerce Supervisor to lead a team in managing ecommerce operations. The role involves overseeing product listings, order fulfillment, and customer support, while implementing best practices to drive sales growth. Candidates should have excellent communication skills, a high school diploma, and experience in customer service or retail. This position offers a competitive pay rate and contributes significantly to the organization's mission of community support.