E-Commerce Specialist

SurfacePrep Group; United States; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Plan

Paid Time Off

Paid Holidays

Company Paid Life Insurance

Company Paid Short-Term Disability

Company Paid Long-Term Disability

Employee Assistance Program

Job summary

SurfacePrep seeks an E-Commerce Specialist to grow and optimize our online presence across Amazon, WooCommerce, and other digital channels. You will manage product content, support digital campaigns, analyze performance, and enhance the online customer experience.

The role requires organization, analytical thinking, and the ability to handle multiple priorities in a fast-paced B2B environment. You will collaborate with Marketing, Creative, Supply Chain, and Finance to drive growth and improve

Qualifications

• 3–5 years of experience in e-commerce, digital marketing, or digital merchandising.
• Bachelor’s degree in Marketing, Business, Communications, or a related field preferred.
• Experience with e‑commerce platforms; WooCommerce and Amazon Seller Central experience is a plus.
• Working knowledge of Excel, Google Analytics, SEO, digital advertising, and web analytics.
• Strong organizational and project management skills with the ability to manage multiple priorities.
• Strong communication skills with a detail-oriented, analytical mindset.
• Familiarity with ERP systems, UX/UI, HTML/CSS, or digital content editing is a plus.

Responsibilities

• Manage and optimize product listings, descriptions, images, pricing, and content across e-commerce platforms.
• Ensure product and inventory information is accurate and consistent across digital channels.
• Support digital campaigns, promotions, product launches, email, paid advertising, and social media initiatives.
• Optimize product pages for SEO, customer experience, and conversions, including A/B testing and ongoing improvements.
• Track key e‑commerce metrics and use performance data to identify trends and growth opportunities.
• Monitor customer feedback and partner with Customer Service to continuously improve the online buying experience.
• Collaborate with Marketing, Creative, Supply Chain, and Finance on content, inventory, pricing, promotions, and digital initiatives.
• Identify opportunities to improve online sales, engagement, and overall e‑commerce performance.

Skills

E-commerce

Digital marketing

SEO

Analytics

Project management

Communication

Education

Bachelor’s degree in Marketing/Business/Communications or related field

Tools

WooCommerce

Amazon Seller Central

Excel

Google Analytics

HTML/CSS

Job description

SurfacePrep is seeking an E-Commerce Specialist to grow and optimize our online presence across Amazon, WooCommerce, and other digital channels. This hands‑on role will manage product content, support digital campaigns, analyze performance, and enhance the online customer experience. The ideal candidate is organized, analytical, proactive, and comfortable managing multiple priorities in a fast‑paced B2B environment.

What You’ll Do

• Manage and optimize product listings, descriptions, images, pricing, and content across e-commerce platforms.
• Ensure product and inventory information is accurate and consistent across digital channels.
• Support digital campaigns, promotions, product launches, email, paid advertising, and social media initiatives.
• Optimize product pages for SEO, customer experience, and conversions, including A/B testing and ongoing improvements.
• Track key e‑commerce metrics and use performance data to identify trends and growth opportunities.
• Monitor customer feedback and partner with Customer Service to continuously improve the online buying experience.
• Collaborate with Marketing, Creative, Supply Chain, and Finance on content, inventory, pricing, promotions, and digital initiatives.
• Identify opportunities to improve online sales, engagement, and overall e‑commerce performance.

What We’re Looking For

• 3–5 years of experience in e-commerce, digital marketing, or digital merchandising.
• Bachelor’s degree in Marketing, Business, Communications, or a related field preferred.
• Experience with e‑commerce platforms; WooCommerce and Amazon Seller Central experience is a plus.
• Working knowledge of Excel, Google Analytics, SEO, digital advertising, and web analytics.
• Strong organizational and project management skills with the ability to manage multiple priorities.
• Strong communication skills with a detail-oriented, analytical mindset.
• Familiarity with ERP systems, UX/UI, HTML/CSS, or digital content editing is a plus.
• Medical, Dental, and Vision Insurance
• 401(k) Plan
• Paid Time Off & Paid Holidays
• Company Paid Life Insurance
• Company Paid Short-Term Disability
• Company Paid Long-Term Disability
• Employee Assistance Program

About SurfacePrep

Founded in 1956, SurfacePrep is North America’s leading provider of surface enhancement solutions, with more than 60 locations across the United States, Canada, and Europe. We help manufacturers improve performance, quality, and efficiency through industry-leading equipment, consumables, technical expertise, and process solutions.