E-commerce Social Media Coordinator

Placements24; Willows (CA); Hybrid; USD 38,000 - 59,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work

Training programs

Team culture

Welkom exposure

Job summary

Placements24 is seeking an enthusiastic E‑commerce Social Media Coordinator to support online sales and marketing efforts. You will create and schedule engaging content, engage with the online community, and monitor performance to drive brand visibility and customer interaction.

You will work closely with the marketing team to ensure cohesive brand messaging across digital platforms, helping enhance the customer journey and contribute to e‑commerce success.

Qualifications

• Experience in social media management or coordination, preferably within an e‑commerce context.
• Familiarity with major platforms (Facebook, Instagram, Twitter, TikTok) and best practices.
• Strong written and verbal communication with an eye for detail.
• Basic understanding of social media analytics and reporting.
• Ability to manage multiple tasks in a collaborative team environment.
• Enthusiasm for social media and e‑commerce trends.

Responsibilities

• Assist in developing and scheduling engaging social media content across platforms.
• Monitor channels for comments, messages, and mentions; respond professionally.
• Support execution of social media campaigns and promotions to boost traffic.
• Track key metrics and help generate performance reports.
• Collaborate with marketing and design teams to ensure on-brand visuals.
• Stay up-to-date with social media trends and best practices for e‑commerce.

Skills

Social media management

Content scheduling

Community engagement

Analytics basics

Job description

About the Role

Our client is looking for an enthusiastic and detail-oriented E-commerce Social Media Coordinator to support their online sales and marketing efforts in Welkom. This role involves assisting in the creation and scheduling of social media content, engaging with the online community, and monitoring performance to help drive brand visibility and customer interaction. You will work closely with the marketing team to ensure cohesive brand messaging across all digital platforms, playing a vital role in enhancing the customer journey and contributing to the e-commerce success.

Key Responsibilities

• Assist in developing and scheduling engaging social media content across various platforms, including product highlights, promotions, and brand stories.
• Monitor social media channels for comments, messages, and mentions, responding in a timely and professional manner.
• Support the execution of social media campaigns and promotions aimed at increasing brand awareness and driving traffic to the e-commerce site.
• Track key social media metrics and assist in generating performance reports.
• Collaborate with the marketing and design teams to ensure content is visually appealing and on-brand.
• Stay up-to-date with the latest social media trends and best practices relevant to e-commerce.

Requirements

• Previous experience in social media management or coordination, preferably within an e-commerce context.
• Familiarity with major social media platforms (Facebook, Instagram, Twitter, TikTok) and their respective best practices.
• Good written and verbal communication skills, with an eye for detail.
• Basic understanding of social media analytics and reporting.
• Ability to work collaboratively in a team environment and manage multiple tasks efficiently.
• Enthusiasm for social media and e-commerce trends.

Benefits

• Competitive starting salary and opportunities for growth within the company.
• Hybrid work arrangement offering flexibility between office and remote settings.
• Access to training and development programs.
• A vibrant and supportive team culture.
• Exposure to the exciting world of e-commerce marketing in Welkom.