E Commerce Shipper - Giant Drive

City of Lincoln; Richmond (VA); On-site; USD 16,000 - 23,000; Full time

Job summary

Goodwill of Central and Coastal Virginia in Richmond, VA is seeking a Shipping Clerk to perform all duties involved in the shipping process for the E‑Commerce department, including pick, pack and ship functions. You will initiate FedEx claims for lost or damaged items and assist with item listings.

No prior experience is required. A High School Diploma or GED is required, and a criminal background check will be conducted. Preference is given to candidates with e‑commerce listing experience.

Qualifications

• High School Diploma or GED required.
• No previous experience required.
• Criminal background check required.
• E-commerce listing experience preferred.

Responsibilities

• Pull items sold for shipping on ShopGoodWill.
• Pack items using appropriate shipping materials.
• Ship via FedEx and ShopGoodWill software.
• Meet daily shipment goals.
• Stage daily packages for FedEx pickup.
• Open FedEx claims for lost or damaged shipments.
• Decide next steps for unsold items (relist, Outlet, Auction, E‑Recycle).
• May assist with photographing and listing items.

Skills

Shipping & packing

FedEx software

Education

High School Diploma or GED

Tools

FedEx shipment software

ShopGoodWill listing software

Job description

• Location 120 Giant Dr,Richmond, VA, 23224,United States
• Base Pay $14.00 - $14.00 / Hour
• Employee Type Full Time

Contact information

• Name Talent Acquisition
• Phone [phone]

Description

Position Summary
Performs all duties involved in the shipping process for the E-Commerce department, including but not limited to the pick, pack and ship functions. Initiates FedEx claims for lost or damaged goods. Pulls unsold auction items and moves them to the next designated area (Auction, Outlet, E-Recycle), as appropriate. Provides assistance to the E-Commerce Listing Specialists, as time allows.

Essential Duties

1. Pulls items sold/paid on ShopGoodWill for shipping.
2. Packs items with appropriate shipping materials in an appropriately sized box for a secure shipment.
3. Uses FedEx and ShopGoodWill shipment software to ship.
4. Meets daily shipment goals.
5. Stages packages daily for FedEx pickup, and assists drivers in pickup.
6. Opens claims with FedEx for lost or damaged shipments.
7. Determines next step in process of unsold items (relist, combine and list, Outlet, Auction, E-Recycle), and takes action daily.
8. May assist with photographing and listing, as directed by the E-Commerce Project Manager.

Supervisory Responsibilities

The associate in this position does not have any supervisory responsibilities.

Education, Experience, Certificates, Security Clearance

• High School Diploma or GED required.
• No previous experience required.
• No professional certifications are required for this position.
• The associate is not required to drive as part of their job duties.
• The associate in this position will be required to successfully pass a criminal background check.
• E-commerce research and listing experience, or equivalent knowledge from personal on-line sales experience, preferred.

• Knowledge of Goodwill’s product sales lines (i.e. music, jewelry, art, electronics, cameras, etc.), preferred.
• Knowledge of digital camera use and ability to take acceptable digital photos for online listings, preferred.

Goodwill of Central and Coastal Virginia is anEqualOpportunity/AffirmativeAction employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.