E Commerce Shipper

Goodwill of Central and Coastal Virginia in; Virginia Beach (VA); On-site; USD 28,000 - 36,000; Full time

Job summary

Goodwill of Central and Coastal Virginia is seeking an E Commerce Shipper (Finance) to manage pick, pack and ship duties for the online shop, using ShopGoodWill and FedEx tools to meet daily shipment goals. The role requires a High School Diploma or GED; no prior experience is needed, though ecommerce listing experience and digital photography skills are preferred.

Candidates should be detail oriented, dependable and able to work with the E-Commerce Project Manager to support listing, photo

Qualifications

• High School Diploma or GED required.
• No prior experience required.
• E-commerce listing experience preferred.
• Knowledge of digital photography for online listings preferred.
• Able to pass a criminal background check.

Responsibilities

• Pulls items sold/paid on ShopGoodWill for shipping.
• Packs items with appropriate shipping materials in an appropriately sized box for a secure shipment.
• Uses FedEx and ShopGoodWill shipment software to ship.
• Meets daily shipment goals.
• Stages packages daily for FedEx pickup, and assists drivers in pickup.
• Opens claims with FedEx for lost or damaged shipments.
• Determines next step in process of unsold items daily.
• May assist with photographing and listing, as directed by the E-Commerce Project Manager.

Skills

Attention to detail

Time management

Teamwork

Photography basics

Education

High School Diploma or GED

Tools

ShopGoodWill shipment software

FedEx shipping tools

Job description

Goodwill of Central and Coastal Virginia

E Commerce Shipper (Finance)

Position Summary

Performs all duties involved in the shipping process for the E-Commerce department, including but not limited to: the pick, pack and ship functions. Initiates FedEx claims for lost or damaged goods. Pulls unsold auction items and moves them to the next designated area (Auction, Outlet, E-Recycle), as appropriate. Provides assistance to the E-Commerce Listing Specialists, as time allows.

Essential Duties

1. Pulls items sold/paid on ShopGoodWill for shipping.
2. Packs items with appropriate shipping materials in an appropriately sized box for a secure shipment.
3. Uses FedEx and ShopGoodWill shipment software to ship.
4. Meets daily shipment goals.
5. Stages packages daily for FedEx pickup, and assists drivers in pickup.
6. Opens claims with FedEx for lost or damaged shipments.
7. Determines next step in process of unsold items (relist, combine and list, Outlet, Auction, E-Recycle), and takes action daily.
8. May assist with photographing and listing, as directed by the E-Commerce Project Manager.

Supervisory Responsibilities

The associate in this position does not have any supervisory responsibilities.

Education/Experience/Certificates/Security Clearance

• High School Diploma or GED required.
• No previous experience required.
• No professional certifications are required for this position.
• The associate is not required to drive as part of their job duties.
• The associate in this position will be required to successfully pass a criminal background check.
• E-commerce research and listing experience, or equivalent knowledge from personal on-line sales experience, preferred.
• Knowledge of Goodwill's product sales lines (i.e. music, jewelry, art, electronics, cameras, etc.), preferred.
• Knowledge of digital camera use and ability to take acceptable digital photos for online listings, preferred.

Goodwill of Central and Coastal Virginia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact the recruiting team at Goodwill of Central and Coastal Virginia at 804-745-6300 or via email at [e-mail] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.