E-Commerce QC & Shipping Clerk

Jenny Yoo Collection; North Bergen (NJ); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in the retail and fashion industry is seeking a Warehouse and Quality Assurance Associate. This entry-level position involves processing shipments, managing inventory, and ensuring quality standards. Ideal candidates will have a customer-first mindset and strong attention to detail.

Qualifications

• Prior experience in shipping or warehouse operations.

Responsibilities

• Process swatch shipments and manage inventory.
• Conduct quality checks on returns and ensure standards.
• Assist in shipping and unloading trucks.

Skills

Attention to detail

Time management

Customer-first mindset

Multi-tasking

Job description

Job Title: Warehouse and Quality Assurance Associate

Be among the first 25 applicants.

Key Responsibilities

1. Swatch Processing & Shipping: Process all swatch shipments in Shopify and Shipstation, and ship out swatches to customers. Ensure orders are packed according to e-commerce packaging guidelines. Monitor inventory levels for packing supplies and alert the team when reordering is necessary. Assist in shipping dress orders during high promotion periods.
2. Receiving: Assist in shipping and unloading trucks. Validate received units against packing slips and sort products into designated warehouse areas.
3. Returns: Manage customer returns using Return Magic in Shopify. Conduct quality checks on returns, communicate issues to the team, and ensure items meet quality standards before re-packaging. Notify the team when returns are approved.
4. Inventory Communication: Coordinate with the warehouse and e-commerce team regarding shipment arrivals and inventory transfers. Maintain accurate inventory counts and perform spot checks.
5. Quality Assurance: Inspect orders for damages or missing items. Ensure bulk shipments meet quality standards, document issues, and alert the team. Assist with minor repairs and stain removal.
6. Other Duties: Participate in biannual physical inventory counts. Maintain warehouse organization and cleanliness. Demonstrate the ability to work independently and uphold company standards.

Key Skills and Requirements

• Prior experience in shipping or warehouse operations.
• Attention to detail, timeliness, and accuracy.
• Customer-first mindset.
• Effective time management and multi-tasking skills.
• Availability to work holidays and weekends as needed.

Additional Details

Seniority Level: Entry level

Employment Type: Full-time

Job Function: Quality Assurance

Industry: Retail, Apparel, and Fashion