E-commerce Platform Manager

Placements24; Willows (CA); Hybrid; USD 37,000 - 55,000; Full time

Benefits offered by this job

Competitive salary & bonuses

Hybrid work

Medical aid

Retirement fund

Annual leave

Learning opportunities

Job summary

Placements24 is seeking an experienced E-commerce Platform Manager to lead strategy and development of the online store from Welkom. You will own lifecycle management, roadmap execution, and cross-functional collaboration to boost UX, performance, and conversions.

Requirements include 5+ years in e-commerce platform management, strong CMS/PIM/DAM expertise, and a proven track record in UX/CRO, analytics, and SEO. Hybrid work arrangement supported; competitive compensation and benefits offered.

Qualifications

• 5+ years in e-commerce platform management or digital product management.
• Strong technical understanding of CMS, PIM, DAM, and integrations.
• Proven UX and CRO improvement track record.
• Excellent project management and ability to juggle multiple projects.
• Experience with analytics tools and SEO.
• Bachelor’s degree in CS/IT/Marketing or related field.

Responsibilities

• Oversee the entire lifecycle of the e-commerce platform, from design and development to ongoing maintenance and optimization.
• Develop and execute a roadmap for platform enhancements, new features, and integrations to improve customer experience and conversion rates.
• Manage relationships with third-party vendors, developers, and agencies involved in platform development and maintenance.
• Ensure the platform is compliant with all relevant regulations and security standards.
• Analyze website performance metrics, user behavior, and A/B testing results to drive data-informed decisions for platform improvements.
• Collaborate with marketing, sales, and IT teams to ensure seamless integration of e-commerce functions with other business systems.

Skills

E-commerce mgmt

CMS / PIM / DAM

UX / CRO

Project management

Analytics / GA

SEO

Education

Bachelor’s degree in CS/IT/Marketing

Tools

Google Analytics

SEO tools

Job description

About the Role

Our client is seeking a skilled E-commerce Platform Manager to lead the strategy and development of their online store based in Welkom . This role demands a blend of technical understanding, strategic vision, and a customer-centric approach to enhance the user experience and drive online sales. You will be responsible for the overall management, optimization, and growth of the e-commerce platform, ensuring it is user-friendly, visually appealing, and performs optimally. This is a key position for someone who excels at leveraging technology to achieve business objectives in the digital retail space.

Key Responsibilities

• Oversee the entire lifecycle of the e-commerce platform, from design and development to ongoing maintenance and optimization.
• Develop and execute a roadmap for platform enhancements, new features, and integrations to improve customer experience and conversion rates.
• Manage relationships with third-party vendors, developers, and agencies involved in platform development and maintenance.
• Ensure the platform is compliant with all relevant regulations and security standards.
• Analyze website performance metrics, user behavior, and A/B testing results to drive data-informed decisions for platform improvements.
• Collaborate with marketing, sales, and IT teams to ensure seamless integration of e-commerce functions with other business systems.

Requirements

• 5+ years of experience in e-commerce platform management, website management, or digital product management.
• Strong technical understanding of e-commerce technologies, including CMS, PIM, DAM, and integration capabilities.
• Demonstrated experience in driving user experience (UX) improvements and conversion rate optimization (CRO).
• Excellent project management skills with the ability to manage multiple projects simultaneously.
• Experience with analytics tools (e.g., Google Analytics) and understanding of SEO principles.
• Bachelor's degree in Computer Science, Information Technology, Marketing, or a related field.

Benefits

• Competitive salary and performance bonuses.
• Hybrid work arrangement allowing for flexibility and collaboration.
• Comprehensive medical aid and retirement fund contributions.
• Generous annual leave and opportunities for continuous learning.
• A challenging and rewarding role at the forefront of digital commerce.