E‑Commerce Order Picker & Customer Service Associate

Kroger Family of Companies; Klamath Falls (OR); On-site; USD 21,000 - 26,000; Full time

Job summary

Kroger Family of Companies is seeking an Order Selector to assemble online customer orders at our Klamath Falls store. You will ensure freshness, accuracy, and timely pickup, while delivering friendly service.

Responsibilities include locating items, packing, processing payments at POS, and communicating substitutions when needed. Ideal candidates work well in fast-paced environments and follow safety standards.

Qualifications

• Must be able to read shelf tags and follow instructions.
• Strong communication skills for customer interactions.
• Ability to work without supervision in a fast-paced environment.
• Basic math for handling prices and quantities.

Responsibilities

• Assemble online orders accurately and in a timely manner.
• Receive orders from Order Selector and store items by temperature.
• Process orders at POS and handle substitutions when needed.
• Provide friendly customer service and substitutions when requested.
• Maintain cleanliness and organization in staging areas.

Skills

Attention to detail

Customer service

Basic math

Inventory awareness

Education

High school diploma or equivalent

Job description

Kroger Family of Companies is seeking an Order Selector to assemble online customer orders at our Klamath Falls store. You will ensure freshness, accuracy, and timely pickup, while delivering friendly service.

Responsibilities include locating items, packing, processing payments at POS, and communicating substitutions when needed. Ideal candidates work well in fast-paced environments and follow safety standards.