E-Commerce Operations Strategist (Hybrid, Data-Driven)

Balsam Brands; Boise (ID); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical coverage

Retirement plan

Paid time off

Sabbatical leave

Job summary

Balsam Brands is seeking an Operations Strategist to optimize warehouse operations, order processing, and inventory allocation in a hybrid Boise, ID setting. You’ll communicate with warehouses, track metrics, and drive process improvements across departments to support multiple channels.

The role emphasizes data analysis, teamwork, and AI literacy, with a focus on problem solving and continuous optimization within a dynamic eCommerce environment.

Qualifications

• 2+ years of experience in data analysis – Retail, eCommerce, or supply chain experience a bonus
• Strong written and verbal communication skills
• Demonstrated history of teamwork, including a willingness to jump in to help accomplish tasks
• Inquisitive mind and analytical approach to solving problems
• A sharp eye for the detail
• Self-starter with a can-do attitude
• Proficiency with Microsoft Office, especially Outlook and Excel; ability to learn software programs
• Demonstrated AI literacy, enabling effective understanding, interaction, and critical evaluation of AI technologies and applications across diverse business functions

Responsibilities

• Work with warehouses to facilitate the movement of orders and inventory and coordinate with shipping carriers
• Monitor supply chain and financial metrics to optimize the costs and experience of shipping to customer
• Partner with supply chain, customer service, internal cross-functional partners and external vendors making process improvements and solving operational challenges
• Collaborate with remote teams across geographies using a variety of technologies
• Prepare reports for senior leadership to improve visibility of operational challenges, identify opportunities to optimize order processing, inventory allocation and inventory management
• Become an expert in various operational processes such as communicating effectively with warehouses, supporting all order processing tasks and optimizing inventory allocation

Skills

Data analysis

Microsoft Excel

AI literacy

Communication

Education

Bachelor’s degree

Master’s degree preferred

Tools

Outlook

Microsoft Office

Job description

Balsam Brands is seeking an Operations Strategist to optimize warehouse operations, order processing, and inventory allocation in a hybrid Boise, ID setting. You’ll communicate with warehouses, track metrics, and drive process improvements across departments to support multiple channels.

The role emphasizes data analysis, teamwork, and AI literacy, with a focus on problem solving and continuous optimization within a dynamic eCommerce environment.