E-Commerce Operations Clerk — Fulfillment & Logistics

Kinetic Personnel Group; California; On-site; USD 57,859,000 - 71,635,000; Full time

Job summary

Kinetic Personnel Group in City of Industry, CA is seeking an Operations Clerk to support customer order processing, fulfillment, shipment release, tracking, marketplace compliance, and warehouse coordination in a fast-paced ecommerce environment.

You will process marketplace, email, warehouse, replacement, RMA, and wholesale orders; review and import reports into the ERP; generate shipping labels and documents; monitor cutoffs; and coordinate with warehouse teams on status, labels, and issues.

Qualifications

• 1+ year Microsoft Excel experience.
• Order entry experience preferred.
• Strong attention to detail, communication, and follow-up.
• Ability to multitask and meet deadlines.
• ERP experience preferred.
• ChannelAdvisor, Amazon Seller Central, Shopify, Wayfair, or similar platform experience preferred.

Responsibilities

• Process marketplace, email, warehouse, replacement, RMA, and wholesale orders.
• Review and import order reports into the ERP system.
• Generate shipping labels and shipment documents.
• Upload tracking information and monitor marketplace cutoff times.
• Coordinate with warehouse teams on order status, releases, labels, tracking, and issues.
• Review inventory availability, warehouse allocation, and shipping requirements.
• Assist with LTL scheduling and documentation.
• Track pending/back orders and resolve or escalate shipment issues.
• Maintain accurate records and complete daily checklists.
• Support weekend/holiday coverage as needed.

Skills

Excel

Attention to detail

Communication

Multitasking

Deadline-driven

Tools

ERP system

ChannelAdvisor

Amazon Seller Central

Shopify

Wayfair

Job description

Kinetic Personnel Group in City of Industry, CA is seeking an Operations Clerk to support customer order processing, fulfillment, shipment release, tracking, marketplace compliance, and warehouse coordination in a fast-paced ecommerce environment.

You will process marketplace, email, warehouse, replacement, RMA, and wholesale orders; review and import reports into the ERP; generate shipping labels and documents; monitor cutoffs; and coordinate with warehouse teams on status, labels, and issues.