E-Commerce & Operations Assistant

Pacific Timepiece; Irvine (CA); On-site; USD 60,000 - 72,000; Full time

Job summary

Pacific Timepiece seeks an organized E-Commerce & Operations Assistant to manage the flow of inventory from receipt to shipping. You will support website updates, product data accuracy, and order fulfillment while handling high-value watches with care and discretion.

Attention to detail, reliability, and a willingness to learn are essential. The role offers growth toward Operations Coordinator or Operations Manager as the company expands in the luxury watch market.

Qualifications

• Must be highly organized with strong attention to detail.
• Reliable, punctual, and able to handle high-value merchandise with discretion.
• Comfortable using computer systems and learning new software.
• able to work independently and follow detailed procedures.

Responsibilities

• Receive and organize incoming watch shipments.
• Verify incoming merchandise against purchase and inventory records.
• Photograph and document watches upon arrival.
• Update inventory records and product information.
• Assist with adding and updating watches for sale on the website.
• Maintain accurate product details, reference numbers, pricing, and availability.
• Prepare customer and dealer orders for shipment.
• Package high-value watches according to company procedures.
• Create and verify FedEx shipping labels.
• Track outgoing shipments and confirm delivery.
• Maintain shipping materials and office supplies.
• Keep office inventory areas and workstations organized.
• Assist with inventory counts and reconciliation.
• Handle routine customer order updates and administrative tasks.

Skills

Highly organized

Detail-oriented

Independent worker

Comfortable with high-value items

Google Sheets

Computer literacy

Tools

Google Sheets

Job description

Pacific Timepiece is a luxury watch company specializing in high-end timepieces from brands including Rolex, Audemars Piguet, Patek Philippe, and Richard Mille.

We are expanding our online retail business and are looking for an organized, reliable, and detail-oriented E-Commerce & Operations Assistant to support day-to-day operations.

This is an opportunity to learn the operational side of the luxury watch business and take on increasing responsibility as the company grows.

Role Overview

The E-Commerce & Operations Assistant will help manage the physical and administrative flow of inventory, from receiving and documenting watches to preparing and shipping customer orders.

This role is well suited to someone who takes pride in being organized, enjoys detailed processes, and can be trusted to handle high-value merchandise with care and discretion.

Luxury watch experience is not required. We are looking for someone who demonstrates sound judgment, reliability, and responsibility, is comfortable with technology, and is eager to learn.

Responsibilities

• Receive and organize incoming watch shipments
• Verify incoming merchandise against purchase and inventory records
• Photograph and document watches upon arrival
• Update inventory records and product information
• Assist with adding and updating watches for sale on the website
• Maintain accurate product details, reference numbers, pricing, and availability
• Prepare customer and dealer orders for shipment
• Package high-value watches according to company procedures
• Create and verify FedEx shipping labels
• Perform final checks before packages are shipped
• Coordinate and handle daily FedEx drop-offs
• Track outgoing shipments and confirm delivery
• Maintain shipping materials and office supplies
• Keep office inventory areas and workstations organized
• Assist with inventory counts and reconciliation
• Handle routine customer order updates and administrative tasks
• Help create and improve operating procedures as the business grows

Required Qualifications

• Highly organized and detail-oriented
• Demonstrates sound judgment, reliability, and responsibility
• Reliable and punctual
• Comfortable working carefully with high-value merchandise
• Careful when entering numbers, addresses, reference numbers, and other important information
• Able to follow detailed procedures and checklists
• Comfortable using computers and learning new software
• Familiar with Google Sheets, email, and basic online tools
• Able to work independently without constant supervision
• Willing to ask questions rather than guess when something does not look right
• Professional and discreet
• Comfortable with both administrative work and hands‑on tasks such as packing and shipping
• Interested in learning about luxury watches and e-commerce

Preferred Qualifications

Previous experience in one or more of the following areas is helpful, but not required:

• Luxury retail or jewelry
• E-commerce
• Inventory management
• Shipping and receiving
• Office operations

What Matters Most

Our team handles high-value merchandise, so accuracy and judgment matter.

If something does not match, we expect you to stop, verify the information, and resolve the discrepancy before proceeding.

Small details matter in this role. Reliability, careful execution, and attention to detail are more important than previous luxury watch experience.

This position is designed to grow with the company.

As you become familiar with our inventory and operating procedures, there may be opportunities to take on increasing responsibility across:

• Inventory management
• Website operations
• Shipping logistics
• Customer order coordination
• Operational systems and procedures

For the right person, the role can develop into an Operations Coordinator or Operations Manager position as Pacific Timepiece grows.

Compensation

$60,000–$72,000 annually, depending on experience.

Schedule

Full-time, in-person position in Orange County, California.

Responsibilities are performed during normal business hours.

Additional Job Application Terms

This job is part of LinkedIn’s Full-Service Hiring beta program. Eligibility is limited to candidates located in and performing services in the United States, excluding those based in Alaska, Hawaii, Nevada, South Carolina, or West Virginia.

We’re committed to making our hiring process as smooth and timely as possible, and we understand that waiting to hear back can add to the anticipation. If you’re a potential fit, our team will reach out within two weeks to progress you to the next stage. If you don’t hear from us in that time, we encourage you to explore other opportunities with our team in the future, and we wish you the very best in your job search.