OMEGA Luxury Timepieces - Keyholder - SoHo

OMEGA SA

New York (NY)

On-site

USD 33,000 - 40,000

Full time

5 hours ago

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Benefits offered by this job

Health, dental, vision insurance

401(k) match

Life insurance

PTO 18 days

Extended PTO

Holiday pay

Voluntary benefits

Employee discount

TransitChek

Referral bonus

Free parking

Job summary

OMEGA is seeking a Luxury Retail Keyholder to lead boutique operations in New York. The role requires a proven track record in luxury sales, staff supervision, and a passion for delivering extraordinary customer experiences with a strong focus on revenue growth.

The candidate should have 3 years of luxury retail or keyholder experience, exceptional interpersonal skills, and the ability to train others while representing the manager’s vision.

Qualifications

3 years of luxury retail sales or keyholder experience.
Demonstrates leadership and represents the manager’s vision at all times.
Impressive selling capabilities and strong customer-service skills.
Excellent written and verbal communication.

Responsibilities

Lead retail operations with the store team and supervise staff.
Manage selling, drive revenue and operational excellence.
Liaise with Store Manager and Assistant Manager and demonstrate leadership in their absence.
Build deep product knowledge and cultivate enduring client relationships.

Skills

Luxury retail sales

Leadership

Communication

Customer service

Negotiation

Tools

Windows

SAP

Cegid

Outlook

Job description

The Company

OMEGA is a company of the Swatch Group, the world’s leading watch manufacturer. Since 1848, the brand has been synonymous with excellence, innovation, design and precision. Thanks to its pioneering spirit, OMEGA was the first watch worn on the moon, and it has enjoyed many other accomplishments and explorations in the ocean and in space. Its women’s watches have been amongst the most admired and ingenious in the industry and, most recently, OMEGA’s reputation has been enhanced by its achievements in anti-magnetic watchmaking and its Master Chronometer certified watches, the industry’s highest standard for precision and performance. OMEGA has been the Official Timekeeper of 30 Olympic Games since 1932 and is also a leading name in golf, swimming, athletics, bobsleigh and sailing. Partnerships with social causes include Orbis International and its Flying Eye Hospital, as well as the GoodPlanet Foundation. Today, OMEGA’s family of brand ambassadors includes James Bond, George Clooney, Nicole Kidman, Eddie Redmayne, Daniel Craig, Cindy Crawford, Michael Phelps, Rory McIlroy, Sergio Garcia, Buzz Aldrin and many more.

Job Description

Ideal candidate will have relevant luxury retail sales experience and Keyholder or supervisory background. This position must possess exceptional customer service skills and a demeanor that embodies a great sense of approachability. Candidate should also have the ability to meet or exceed sales objectives and possess a strong desire to learn about our prestigious timepieces and looking to become an essential member of our team. The applicant of choice should have a proven track record of longevity with prior luxury employers.

The Luxury Keyholder assists in leading retail operations, helps manage selling and supervises staff. He/she must possess the ability to build revenue and operational excellence.

Profile

Must possess excellent computer skills such as; Using operating systems (Windows, SAP, Cegid and emailing (Microsoft Outlook)
Perform opening and/ or closing Boutique procedures
Will liaise with Store Manager and Assistant Manager and demonstrate leadership capabilities in their absence and while on the sales floor with entire
Demonstrate a deep knowledge of all of our unique and impeccable range of products and their distinctive characteristics
Cultivate enduring relationships with clients by providing memorable experiences which enlighten and provide insights into the ancestry of OMEGA
Utilize our expansive training techniques to engage, inform and retain a gratified and loyal client base

Professional Requirements

MUST possess 3 years of Luxury retail Sales/Keyholder experience, preferably in the timepiece or fine jewelry field
Demonstrates leadership qualities in as much as always representing the Manager’s vision and ensures that policies and procedures are upheld at all times
impressive selling capabilities and notable customer service skills
Elevated ability to communicate effectively both written and orally
Robust adaptability to learn the technical aspects of our company collection of timepieces
Ability and willingness to train others in various areas of the business
Talented negotiation prowess
Passion for the art of selling
Must be able to work flexible schedule throughout the week

Rate of Pay

$24-$29 per hour + Commission

Benefits Program

The Swatch Group is an equal opportunity employer that promotes diversity and is committed to environmental sustainability.

Excellent health, dental and vision insurance (employee and dependents are eligible 1st of the month following 30 days; generous employer contribution)
Immediate participation in the 401(k) and 100% vested employer match after one year (maximum 4% employer match with 5% employee contribution)
Company paid life insurance and Long Term Disability
18 PTO days per year, 23 PTO after 5 years
7 days per year extended paid time for medical, parental and military leave
Holiday pay
Voluntary FSA, STD, Accident/Hospital Indemnity insurance
Employee product discount
Transitchek Program – Save money on commuting to work and/or parking with up to $270 pre-tax dollars per month
Internal transfer and growth potential
$500 Employee Referral Bonuses
Free parking (if applicable)