E-Commerce & Marketplace Manager

Brook Mays Music Co; Dallas (TX); Vor Ort; USD 85.000 - 125.000; Vollzeit

Zusammenfassung

Brook Mays Music Co. in Dallas, TX seeks an E-Commerce & Marketplace Manager to own the full online P&L across Amazon, eBay, Walmart, Reverb, and our storefront. You will design channel strategy, optimize listings, pricing, content, and checkout experiences, and lead AI-driven automation.

You will forecast performance, collaborate with merchandising and engineering, recruit a small team as online revenue scales, and represent Brook Mays at industry events.

Qualifikationen

• Direct experience running online marketplace channels (Amazon, eBay, Walmart, Reverb) and owning an online P&L.
• Ability to direct technical and AI-tool workstreams without hands-on engineering.
• Curiosity about using AI tools to optimize online operations.

Aufgaben

• Own the full online P&L across marketplace channels and storefront.
• Forecast, report, and drive online performance beyond watchful analysis.
• Own storefront design, content, and checkout experience.
• Set marketplace strategy per channel: assortment, promotions, ad spend, merchandising.
• Direct the AI tools that handle listing, pricing, and content and set rules/goals.
• Review outcomes; avoid manual listing creation.
• Own digital marketing and content strategy for storefront and social commerce.
• Build escalation paths between marketplace issues and engineering.
• Track pricing and MAP compliance with Merchandising.
• Monitor policy risks: account health, suspensions, disputes.
• Represent Brook Mays at ecommerce events to source partnerships and talent.
• Recruit and lead a small team as online revenue scales.

Kenntnisse

P&L ownership

Marketplace operations

AI tooling

Leadership

Forecasting

Cross-functional collaboration

Tools

AI listing tools

Pricing tools

Content management

Jobbeschreibung

# E-Commerce & Marketplace ManagerOnline · Dallas, TX — HQ, 8605 John W Carpenter Fwy 75247 · Full-timeFull-timeDallas, TX — HQ, 8605 John W Carpenter Fwy 75247Online## About the rolePurpose: Own and rebuild Brook Mays' online revenue line -- Amazon, eBay, Walmart, Reverb, and our own storefront. Direct the AI tools that handle listing, pricing, and content instead of doing that work by hand. Reports to: senior leadership. Growth path: Head of Digital Commerce & Marketing (2-3 years). Brook Mays Music has been Texas' band and orchestra headquarters since 1901. We're a growing company with 13 stores across DFW and Houston. Our online business spans Amazon, eBay, Walmart, Reverb, and our own storefront. Our online business has real headroom, and the job is to grow it. This is the seat that does that -- with AI tools that handle listing, pricing, and content, not a room full of people doing it by hand. This seat grows: own it well for 2-3 years and it becomes Head of Digital Commerce & Marketing, with a bigger scope and team as online revenue grows. Compensation: $85,000-$125,000 total target compensation. That's an $80,000 base salary, plus variable compensation tied to the performance of our online sales channels -- Amazon, eBay, Walmart, Reverb, and our own storefront -- plus benefits.## Responsibilities1. Own the full online P&L across all marketplace channels and the storefront. 2. Forecast, report, and drive online performance -- don't just watch it. 3. Own the storefront's ongoing direction: design, content, and checkout experience. 4. Set marketplace strategy per channel: assortment, promotions, ad spend, merchandising. 5. Direct the AI tools that handle listing, pricing, and content. Set their rules and goals. 6. Review outcomes and results. Don't write listings by hand. 7. Own digital marketing and content strategy for the storefront and social commerce. 8. Build the escalation path between marketplace issues and engineering. 9. Track competitive pricing and MAP compliance posture, in partnership with Merchandising. 10. Track marketplace policy risk: account health, suspensions, dispute volume. 11. Represent Brook Mays at e-commerce industry events to source partnerships and talent. 12. Recruit and build a small team under this role as online revenue scales.## RequirementsMust-haves: Direct experience running Amazon, eBay, Walmart, or Reverb operations. Comfortable owning a real P&L, not just a marketing budget. Able to direct technical and AI-tool workstreams without doing the engineering yourself. Genuine curiosity about using AI tools to run these operations more efficiently. Nice-to-haves: Experience with an online storefront platform, any kind. Musicianship or a real love of music -- a genuine plus, not a checkbox. E-commerce experience in specialty retail or an education-adjacent category.Ready to apply? We'd love to hear from you.Apply for this positionPrefer email? Send your resume to [e-mail] and reference “E-Commerce & Marketplace Manager”.