E‑Commerce & Major Accounts Sales Coordinator

Palziv; Louisburg (NC); On-site; USD 42,000 - 52,000; Full time

Job summary

Palziv North America is seeking a proactive Sales Coordinator with heavy data entry experience to support our retail and online customers, including Home Depot, Wayfair, and Amazon. You will process orders, coordinate with operations, and create reports to track activity and sales trends, while partnering with marketing for online visibility.

The role requires strong organizational skills, proficiency with Excel and CRM/ERP systems, and the ability to multitask in a fast-paced environment.

Qualifications

• 2+ years of experience in customer service, inside sales, or account management.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office Suite (Excel, Outlook, Word) and CRM or ERP systems.
• Ability to multitask, prioritize responsibilities, and work independently in a fast-paced environment.
• Must be able to lift up to 50 lbs. on a regular basis.

Responsibilities

• Process customer orders, returns, and inquiries promptly and accurately via phone, email and eCommerce platforms.
• Coordinate with operations, logistics, and sales teams to ensure timely fulfillment and delivery of customer orders.
• Create and maintain reports on customer activity, order trends, and sales performance.
• Assist in implementing promotional campaigns and coordinating with marketing for online product visibility.
• Perform other duties as assigned.

Skills

Customer service

Order processing

Data entry

Multitasking

Organization

Tools

Microsoft Office

CRM systems

ERP systems

Job description

Palziv North America is seeking a proactive Sales Coordinator with heavy data entry experience to support our retail and online customers, including Home Depot, Wayfair, and Amazon. You will process orders, coordinate with operations, and create reports to track activity and sales trends, while partnering with marketing for online visibility.

The role requires strong organizational skills, proficiency with Excel and CRM/ERP systems, and the ability to multitask in a fast-paced environment.