E-Commerce Live Sales Specialist- San Jose

The Salvation Army Southern California; San Jose (CA); In loco; USD 22.730 - 32.373; Tempo pieno

Descrizione del lavoro

The Salvation Army Southern California is looking for an E-Commerce Live Sales Specialist in San Jose, CA. This role involves leading live sales broadcasts, curating merchandise, and engaging customers through interactive presentations. Candidates should have a high school diploma, experience in live selling or ecommerce, and a confident presence on camera. Physical requirements include the ability to stand for long periods and lift up to 20 pounds. The position offers a pay rate of $20.00 per hour.

Competenze

• Proven experience in live selling, ecommerce, or content creation.
• Confident and engaging presence; comfortable on camera.
• Organized, detail-oriented, and able to multitask under pressure.

Mansioni

• Plan, host, and lead live sales broadcasts.
• Curate and prepare merchandise for live events.
• Monitor live chat and engage customers in real-time.

Conoscenze

Live selling

Customer engagement

Inventory management

Social media experience

Formazione

High school diploma or equivalent

Descrizione del lavoro

DOING THE MOST GOOD

SAN JOSE CA - E-COMMERCE LIVE SALES SPECIALIST

PAY RATE: $20.00

About The Arc

The Salvation Army Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.

Job Summary

The Live Sales Specialist plays a key leadership role within the Ecommerce team, responsible for planning, hosting, and executing live sales events across designated platforms. This individual serves as the primary on-camera presenter and strategist, sourcing and curating merchandise, setting the tone for live shows, and driving viewer engagement and sales performance. The Specialist will work closely with support staff to ensure seamless show operations and deliver an exceptional customer experience during all live events.

Essential Job Functions

• Plan, host, and lead live sales broadcasts, providing engaging, confident, and energetic product presentations tailored to our live audience.
• Curate, source, and prepare merchandise for live events, ensuring all items meet quality standards and align with current marketing and sales strategies.
• Oversee setup and breakdown of the live show environment, including camera placement, lighting, sound, and backdrop or product displays.
• Serve as the main on-air talent, engaging customers through product storytelling, real-time interaction, and strategic promotion to drive conversions.
• Monitor live chat during broadcasts, respond to inquiries, and address customer questions in real-time with accuracy and professionalism.
• Maintain organized tracking of inventory and sales, collaborating with the Ecommerce team to ensure accurate fulfillment and post-sale documentation.
• Identify trends, high-performing categories, and customer preferences, and adjust live sale strategies accordingly.

Qualifications

• High school diploma or equivalent required; background in marketing, performance, retail, or a related field is preferred.
• Proven experience in live selling, ecommerce, or content creation, especially in high-volume or customer-facing roles.
• Confident and engaging presence; comfortable speaking and presenting on camera.
• Ability to work collaboratively in a team environment.
• Capable of multitasking and performing well under pressure with minimal supervision.
• Verifiable experience in identifying high-quality and designer brand merchandise.
• Organized, detail-oriented, and capable of making quick decisions in a fast-paced, live environment.
• Social media or livestreaming experience is a plus.

Physical Requirements

• Ability to stand, walk, and remain active for extended periods.
• Ability to lift, move, and carry merchandise weighing up to 20 pounds.
• Manual dexterity to assist with setup and manage merchandise handling.
• Visual acuity to help assess product quality and presentation standards.
• Ability to perform various repetitive motion tasks.
• Ability to work in warehouse environments with varying temperatures, high noise and/or dust levels, and potentially slippery surfaces.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship will result.