ECommerce Live Sales Specialist Oakland ARC

The Salvation Army USA Western Territory; Oakland (CA); On-site; USD 24,796 - 28,929; Full time

Job summary

The Salvation Army USA Western Territory is seeking a Live Sales Specialist to lead live ecommerce sales events. You will be the primary on-camera presenter, sourcing merchandise, setting show tone, and driving viewer engagement and sales performance.

You will work with support staff to ensure smooth show operations and deliver an exceptional customer experience during all live events. This role requires strong communication, stage presence, and the ability to perform under pressure in a

Qualifications

• High school diploma or equivalent required; marketing/retail background preferred.
• Experience in live selling, ecommerce, or content creation.
• Confident on-camera presence and strong communication.
• Ability to work collaboratively in a team.
• Capable of multitasking and performing under pressure.
• Verifiable experience identifying quality designer merchandise.
• Organized, detail-oriented, quick decision-maker.
• Social media or livestreaming experience is a plus.

Responsibilities

• Plan, host, and lead live sales broadcasts, providing engaging, confident product presentations.
• Curate, source, and prepare merchandise for live events.
• Oversee setup and breakdown of the live show environment (camera, lighting, sound, displays).
• Serve as the main on-air talent, engaging customers and driving conversions.
• Monitor live chat, respond to inquiries, and address questions in real time.
• Maintain inventory and sales tracking with Ecommerce team for accurate fulfillment.
• Identify trends and adjust live sales strategies accordingly.

Skills

High school diploma

Live selling

Ecommerce

On-camera presence

Team collaboration

Multitasking under pressure

Designer merchandise knowledge

Decision making

Social media / livestreaming

Education

High school diploma or equivalent

Job description

Pay Rate

$19.00 hourly

General Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

Job Summary

The Live Sales Specialist plays a key leadership role within the Ecommerce team, responsible for planning, hosting, and executing live sales events across designated platforms. This individual serves as the primary on‑camera presenter and strategist, sourcing and curating merchandise, setting the tone for live shows, and driving viewer engagement and sales performance. The Specialist will work closely with support staff to ensure seamless show operations and deliver an exceptional customer experience during all live events.

Essential Job Functions

• Plan, host, and lead live sales broadcasts, providing engaging, confident, and energetic product presentations tailored to our live audience.
• Curate, source, and prepare merchandise for live events, ensuring all items meet quality standards and align with current marketing and sales strategies.
• Oversee setup and breakdown of the live show environment, including camera placement, lighting, sound, and backdrop or product displays.
• Serve as the main on‑air talent, engaging customers through product storytelling, real‑time interaction, and strategic promotion to drive conversions.
• Monitor live chat during broadcasts, respond to inquiries, and address customer questions in real‑time with accuracy and professionalism.
• Maintain organized tracking of inventory and sales, collaborating with the Ecommerce team to ensure accurate fulfillment and post‑sale documentation.
• Identify trends, high‑performing categories, and customer preferences, and adjust live sale strategies accordingly.

Qualifications

• High school diploma or equivalent required; background in marketing, performance, retail, or a related field is preferred.
• Proven experience in live selling, ecommerce, or content creation, especially in high‑volume or customer‑facing roles.
• Confident and engaging presence; comfortable speaking and presenting on camera.
• Ability to work collaboratively in a team environment.
• Capable of multitasking and performing well under pressure with minimal supervision.
• Verifiable experience in identifying high‑quality and designer brand merchandise.
• Organized, detail‑oriented, and capable of making quick decisions in a fast‑paced, live environment.
• Social media or livestreaming experience is a plus.

Physical Requirements

• Ability to stand, walk, and remain active for extended periods.
• Ability to lift, move, and carry merchandise weighing up to 20 pounds.
• Manual dexterity to assist with setup and manage merchandise handling.
• Visual acuity to help assess product quality and presentation standards.
• Ability to perform various repetitive motion tasks.
• Ability to work in warehouse environments with varying temperatures, high noise and/or dust levels, and potentially slippery surfaces.

Accommodations

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship will result.

Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.