E‑Commerce Insights & Operations Analyst (Remote)

WD-40 Company

United States

On-site

USD 90,000 - 125,000

Full time

14 days+

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Benefits offered by this job

Remote-friendly

Competitive benefits

Job summary

WD-40 Company is seeking a Digital Commerce Operations and Insights Analyst to drive e-commerce performance on Amazon.com and Amazon.ca. You will analyze key KPIs, develop monthly reporting, and deliver data-driven insights to support strategic plans.

This role offers full remote work from a home office. You will collaborate with cross-functional teams to shape 18-month and 3–5 year plans, build scorecards, and optimize investments in e-commerce.

Qualifications

Bachelor's degree in business, with an emphasis in data analytics, marketing, Computer Science, or related field required.
5-7 years of successful sales and marketing analytics, in CPG or Agency side relevant to e-Retail/CPG.
Experience working with Amazon highly preferred
3+ years of experience providing strategic thought leadership related to e-commerce in translating data concepts to related stakeholders in the business.
Demonstrated experience working with cross-functional teams such as marketing and sales.
Strong and comprehensive analytical and data interpretation skills and experience (syndicated point-of-sale and internal account-specific consumption data)

Responsibilities

Analyze account performance and monthly KPI reports with recommendations on sell-through, forecast, and promotions.
Collaborate on development and communication of the U.S. strategic vision to achieve EBITDA and sales goals.
Deliver e-commerce insights to shape 18-month and 3–5 year plans.
Lead development of e-commerce scorecards and ad hoc analyses for stakeholders.
Establish e-commerce KPIs for monthly reporting and data analysis, including monitoring competitive activity.
Analyze vendor portal and 3rd party data for planning, forecasting, budgeting and trends.
Work with teams to be the expert on WD-40 item configurations, UPC revisions, and product dimensions.
Apply analytics to support Amazon and pure play Sales Team decisions.
Develop and communicate forecasts and in-stock solutions to customers; address chargebacks and ordering accuracy with corrective tactics.
Collaborate with Marketing and Sales to identify projected volumes for new items and establish priority.
Track launches from PO to site enablement and forecast accordingly.