E-Commerce Growth & Consumer Marketing Manager

Miniat LLC; Chicago (IL); On-site; USD 105,000 - 125,000; Full time

Benefits offered by this job

Medical, vision, dental

Discretionary bonus up to 18%

401(k) with matching up to 4%

120 hours PTO in first 12 months

Job summary

South Chicago Packing seeks an E-Commerce and Consumer Marketing Manager to lead digital commerce and consumer marketing initiatives for both direct-to-consumer and marketplace channels. You will partner with Marketing leadership to own marketplace performance, DTC growth, e-commerce commercialization, and consumer activation across multiple platforms.

The role requires coordinating with Marketing, Sales, Supply Chain, Quality, agencies, and fulfillment providers to drive brand consistency,

Qualifications

• 3 to 5 years of experience in e-commerce, direct-to-consumer, digital commerce, or a related field.
• Hands-on experience with Shopify and Amazon Seller Central; experience with additional marketplaces is valuable.
• Experience managing external agencies, marketing service providers, or platform partners against defined objectives and KPIs.
• Experience working with third-party fulfillment providers and cross-functional supply chain partners.
• Ability to interpret e-commerce data and turn findings into practical commercial and operational actions.
• Strong project management, written communication, verbal communication, and stakeholder management skills.
• Experience in consumer packaged goods, food, or another product-based business with sales and retailer collaboration.

Responsibilities

• Own the company’s presence and performance across Amazon, Walmart Marketplace, TikTok Shop, Faire, and future priority channels.
• Serve as the primary administrator for Amazon Seller Central and maintain marketplace account health, content quality, and compliance.
• Develop channel growth plans and manage revenue, profitability, demand planning, pricing, promotions, advertising, and assortment performance.
• Lead product listings, content updates, new-item launches, and digital merchandising across marketplaces.
• Partner with agencies to manage the Shopify storefront and the B2C and B2B experiences on SouthChicagoPacking.com and SCPProfessional.com.
• Coordinate internal and external contributors to maintain consistent messaging, product claims, and brand presentation.
• Act as the business lead for e-commerce operations and fulfillment relationships, including Flowspace and other providers; monitor service levels and resolve issues.
• Lead launch readiness for new and existing products across Shopify, Amazon, Walmart Marketplace, TikTok Shop, and other digital channels.
• Develop e-commerce assortments, including bundles, multipacks, subscriptions, and channel-exclusive offerings.
• Use data insights to recommend improvements to products, promotions, content, and assortment.
• With the Director of Marketing, develop annual channel plans covering revenue, growth initiatives, promotions, advertising investment, and operational priorities.
• Track sales, profitability, conversion, AOV, CAC, repeat purchase, forecast accuracy, and marketplace health.

Job description

South Chicago Packing seeks an E-Commerce and Consumer Marketing Manager to lead digital commerce and consumer marketing initiatives for both direct-to-consumer and marketplace channels. You will partner with Marketing leadership to own marketplace performance, DTC growth, e-commerce commercialization, and consumer activation across multiple platforms.

The role requires coordinating with Marketing, Sales, Supply Chain, Quality, agencies, and fulfillment providers to drive brand consistency,