E‑Commerce Growth & Analytics Specialist

H Service; Carlstadt (NJ); On-site; USD 72,000 - 107,000; Full time

Benefits offered by this job

Health, Dental & Vision insurance

401(k) retirement plan with 5% match

Life Insurance & AD&D

Paid time off and holidays

Lunch provided

Job summary

H Service in Carlstadt, NJ is seeking an E-commerce Specialist (Business Success) to optimize workflows, manage VTEX/Shopify integrations, and drive conversion through data-driven insights. You will coordinate with solution providers, document processes, and support sales and customer care teams.

The role requires 3–5 years of IT/e-commerce experience, strong analytics, and excellent communication. This on-site position offers competitive benefits and a structured work schedule.

Qualifications

• Bachelor's degree preferred, not required.
• 3–5 years IT/e-commerce experience preferred.
• Strong data analytics to drive decisions.
• Experience with VTEX and Shopify platforms is a plus.

Responsibilities

• Analyze workflow between systems and identify improvement opportunities.
• Coordinate with solution providers to resolve complex issues.
• Respond to Jira tickets to solve technical issues with VTEX, Autostore & B1.
• Create and manage internal user guides for VTEX, Autostore & B1.
• Improve site functionality and navigation to boost conversion rates.
• Analyze customer behavior and sales data using Google Analytics.
• Collaborate with sales to align e-commerce strategy with goals.
• Partner with customer support to enhance overall experience.

Skills

Analytical skills

Communication skills

Team collaboration

Bilingual Korean/English

Education

Bachelor's degree preferred

Tools

VTEX

Shopify

Google Analytics

Google Ads

Facebook Ads

Job description

H Service in Carlstadt, NJ is seeking an E-commerce Specialist (Business Success) to optimize workflows, manage VTEX/Shopify integrations, and drive conversion through data-driven insights. You will coordinate with solution providers, document processes, and support sales and customer care teams.

The role requires 3–5 years of IT/e-commerce experience, strong analytics, and excellent communication. This on-site position offers competitive benefits and a structured work schedule.