E-Commerce Fulfillment Specialist

Roche Bros. Supermarkets; Wellesley (MA); On-site; USD 21,000 - 25,000; Full time

Job summary

Roche Bros. Supermarkets in Massachusetts is seeking a team‑oriented e‑commerce order picker to efficiently assemble customer orders for delivery or pickup. You will learn the store layout, handle multiple orders, and ensure items are fresh and accurately labeled for each tote.

This role emphasizes courteous customer service, reliability, and the ability to follow instructions. Weekend and varied shifts may apply; authorization to work in the U.S. is required.

Qualifications

• Must handle multiple orders within a given time frame.
• Must demonstrate basic computer knowledge and willingness to learn.
• Must read, write, speak, and understand English and follow instructions.
• Ability to work a schedule based on store business needs.
• Authorized to work within the U.S.

Responsibilities

• Treat customers and associates in a courteous and friendly manner.
• Coordinate orders and delivery with shopping manager.
• Retrieve and fill customers’ orders accurately and on time.
• Master the store layout for efficient picking procedures.
• Pick, store, label products correctly, and arrange totes for delivery.
• Follow proper hand washing, sanitation, and storage procedures.
• Notify management of price, UPC, or product problems.

Skills

Multi-order handling

Basic computer skills

English proficiency

Willingness to learn

Tools

Handheld computer

Job description

Roche Bros. Supermarkets in Massachusetts is seeking a team‑oriented e‑commerce order picker to efficiently assemble customer orders for delivery or pickup. You will learn the store layout, handle multiple orders, and ensure items are fresh and accurately labeled for each tote.

This role emphasizes courteous customer service, reliability, and the ability to follow instructions. Weekend and varied shifts may apply; authorization to work in the U.S. is required.