E‑Commerce Finance Leader – Revenue & Growth

Eli Lilly and Company; South San Francisco (CA); On-site; USD 141,000 - 207,000; Full time

Job summary

Eli Lilly and Company seeks an Associate Director, E‑Commerce Finance LillyDirect to partner with DTC operations, own revenue forecasting, and drive marketing analytics. You will translate CAC, LTV, and subscriber metrics into forecasts for senior leadership, collaborating with Marketing, Digital Product, and Finance teams.

The role bridges pharma finance rigor with digital commerce, requiring deep analytics, data storytelling, and executive-facing communication. Travel up to 10% may be required.

Qualifications

• Bachelor’s degree in Finance, Accounting, Economics, Business, Computer Science/Engineering, Statistics, etc.
• Minimum of 5 years of experience in e-commerce / digital finance roles
• Demonstrated experience partnering with marketing or digital teams on channel investment analysis
• Strong financial modeling skills (Excel/advanced modeling required)
• Familiarity with subscription business models and telehealth platforms
• Knowledge of pharmaceutical gross-to-net, payer mix, or market access fundamentals
• Strategic financial thinking with strong attention to detail
• Data-driven storytelling with ability to translate operational / digital metrics into financial and strategic recommendations for senior leadership
• Excellent communication skills, with experience presenting to executive audiences
• Ability to influence cross-functionally without authority
• Comfort operating in ambiguity within a fast-evolving DTC/digital business
• Experience with BI tools such as Power BI or Tableau

Responsibilities

• Revenue Forecast: Develop and own the revenue model, own the daily tracking of e-commerce revenue and monthly/quarterly forecast process
• Marketing analysis: partner with Marketing to build and maintain CAC, Lifetime Value (LTV), payback period, and media efficiency models across paid search, retargeting, organic, and other acquisition channels; recommend budget allocation shifts based on channel performance
• Partner with LillyDirect finance function for financial planning and reporting of cost-to-serve and marketing spend across the LillyDirect portfolio
• Business Case Development: Develop financial business cases for new e-commerce features and/or or new channel partnerships
• Competitive Benchmarking Support: Collaborate with Competitive Intelligence to incorporate market developments into internal forecasting assumptions
• Management Reporting: Prepare monthly performance packages and ad hoc analyses for senior finance and commercial leadership, translating complex e-commerce data into clear financial narratives
• Process & Systems: Improve financial data infrastructure connecting e-commerce platforms, and financial systems to enable faster, more accurate reporting by partnering with Business Intelligence & Analytics and Finance teams
• Cross-Functional Partnership: Serve as the primary finance point of contact for e-commerce product, marketing, and operations teams

Skills

5+ years e-commerce/digital finance

Financial modeling

Data-driven storytelling

Communication to executive audiences

Ambiguity management

BI tool usage

Education

Bachelor’s degree in Finance/Accounting/Economics/Business/CS/Engineering/Statistics

Tools

Power BI

Tableau

Job description

Eli Lilly and Company seeks an Associate Director, E‑Commerce Finance LillyDirect to partner with DTC operations, own revenue forecasting, and drive marketing analytics. You will translate CAC, LTV, and subscriber metrics into forecasts for senior leadership, collaborating with Marketing, Digital Product, and Finance teams.

The role bridges pharma finance rigor with digital commerce, requiring deep analytics, data storytelling, and executive-facing communication. Travel up to 10% may be required.