E-Commerce Dept Lead: Operations & Growth

Kroger Family of Companies; Carbondale (CO); On-site; USD 37,000 - 39,000; Full time

Job summary

Kroger Family of Companies is seeking a capable store e-Commerce Operations Lead to manage day-to-day activities, staff the department, and mentor associates to achieve sales and service goals. You will ensure a high-quality shopping experience and adherence to safety and regulatory standards.

Responsibilities include scheduling, performance coaching, and implementing e-Commerce initiatives while monitoring expenses and customer satisfaction to drive repeat business.

Qualifications

• Effective communication with team and customers.
• Strong organizational leadership and scheduling skills.
• Ability to lead and develop associates to meet goals.
• Fundamental computer proficiency for POS and systems.

Responsibilities

• Ensure e-Commerce department meets customer expectations for shopping experience, variety, freshness, and cleanliness.
• Create schedules based on guidelines to meet product flow demands.
• Develop and certify associates as they reach goals.
• Ensure compliance with laws and food safety procedures.

Skills

Effective communication

Organizational skills

Leadership skills

Computers

Education

High school diploma or equivalent

Job description

Kroger Family of Companies is seeking a capable store e-Commerce Operations Lead to manage day-to-day activities, staff the department, and mentor associates to achieve sales and service goals. You will ensure a high-quality shopping experience and adherence to safety and regulatory standards.

Responsibilities include scheduling, performance coaching, and implementing e-Commerce initiatives while monitoring expenses and customer satisfaction to drive repeat business.