E-Commerce Department Lead - Ops & Team Supervisor

Kroger; Lawrence (KS); On-site; USD 52,000 - 65,000; Full time

Job summary

Kroger is seeking a Store e-Commerce Supervisor to assist the e-Commerce manager in daily operations and ensure adherence to company values. The role involves supervising staff, maintaining order intake, labeling, equipment troubleshooting, and supporting scheduling.

The candidate should have supervisory experience, basic computer and math skills, and strong communication. This on-site position emphasizes service quality and compliance with laws and guidelines.

Qualifications

• Proven supervisory experience.
• Ability to read shelf tags.
• Basic computer skills.
• Excellent oral and written communication.
• Basic math skills (counting, addition, subtraction).
• Self-directed with ability to execute projects with minimal supervision.

Responsibilities

• Assist with day-to-day management of the e-Commerce department.
• Meet or exceed customer expectations for easy shopping and order accuracy.
• Train and oversee selectors and customer attendants.
• Act as supervisor in the Store e-Commerce Manager's absence.
• Support scheduling and workload distribution for team members.
• Maintain order intake, print labels, and distribute work to staff.
• Troubleshoot e-Commerce equipment and ensure cleanliness of work areas.
• Adhere to company policies and local regulations while delivering service.

Skills

Supervisory experience

Read shelf tags

Basic computer skills

Excellent communication

Basic math

Self-directed

Job description

Kroger is seeking a Store e-Commerce Supervisor to assist the e-Commerce manager in daily operations and ensure adherence to company values. The role involves supervising staff, maintaining order intake, labeling, equipment troubleshooting, and supporting scheduling.

The candidate should have supervisory experience, basic computer and math skills, and strong communication. This on-site position emphasizes service quality and compliance with laws and guidelines.