E-Commerce Department Lead: Lead & Optimize Online Orders

Kroger; Bellingham (WA); On-site; USD 48,000 - 66,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Employee discounts

Job summary

Kroger, via Fred Meyer in the Pacific Northwest, is hiring to support its Store e-Commerce department. This role requires supervising the e-Commerce team, ensuring efficient order processing, and maintaining high standards of shopping experience.

The ideal candidate has experience supervising teams, strong communication skills, and the ability to work in a fast-paced environment. This full-time position offers comprehensive benefits and growth opportunities within Kroger family stores.

Qualifications

• Proven supervisory experience.
• Ability to read shelf tags.
• Basic knowledge of computers.
• Excellent oral and written communication skills.
• Basic math skills (counting, addition, subtraction).
• Self-directed, able to execute projects with minimal supervision.

Responsibilities

• Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness.
• Ensure team members adhere to laws, safety procedures and company guidelines.
• Train all functions and duties of selectors and customer attendants.
• Act as person in charge of the e-Commerce department when Store e-Commerce manager is unavailable.
• Assist with scheduling to meet operational and associates’ needs.
• Maintain intake of customer orders and distribute work to selectors and attendants.
• Print and distribute order labels, including for perishable items.
• Troubleshoot e-Commerce equipment and devices.
• Maintain supplies and organize staging areas and equipment.
• Report discrepancies to store e-Commerce manager.
• Perform opening and closing procedures.
• Learn and implement process improvements as directed.

Skills

Supervisory experience

Read shelf tags

Basic computer knowledge

Oral/Written communication

Basic math

Self-directed

Job description

Kroger, via Fred Meyer in the Pacific Northwest, is hiring to support its Store e-Commerce department. This role requires supervising the e-Commerce team, ensuring efficient order processing, and maintaining high standards of shopping experience.

The ideal candidate has experience supervising teams, strong communication skills, and the ability to work in a fast-paced environment. This full-time position offers comprehensive benefits and growth opportunities within Kroger family stores.