e-COMMERCE/DEPARTMENT LEAD

Kroger Mountain View Foods; Hillsboro (OR); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading grocery retailer is seeking an e-COMMERCE/DEPARTMENT LEAD to assist in managing the e-Commerce department. Responsibilities include overseeing operations, training staff, and ensuring compliance with safety standards. Ideal candidates will have supervisory experience and strong communication skills.

Qualifications

• Proven supervisory experience required.
• Excellent communication skills necessary.
• Basic knowledge of computers and math skills preferred.

Responsibilities

• Assist the Store e-Commerce manager in daily operations.
• Train team members and manage the e-Commerce department.
• Ensure compliance with food safety procedures and company guidelines.

Skills

Communication

Supervisory skills

Self-directed

Basic math skills

Basic computer knowledge

Job description

Join to apply for the e-COMMERCE/DEPARTMENT LEAD role at Kroger Mountain View Foods

Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness
• Ensure team members adhere to local, state, and federal laws, food safety procedures, and company guidelines
• Perform responsibilities required of selectors and customer attendants as needed
• Train all functions and duties of the selector and customer attendant roles
• Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable
• Assist with scheduling to meet operational and associates’ needs
• Maintain the intake of customer orders and distribute and assign work
• Print and distribute order labels, including for perishable departments
• Troubleshoot e-Commerce equipment and devices
• Maintain supplies needed for duties
• Keep staging areas and equipment organized and clean
• Report discrepancies in pricing, scanning, item location, and temperature types
• Perform opening and closing procedures
• Implement process improvements as directed
• Provide feedback on team members' performance
• Work cooperatively in high-paced, stressful environments
• Manage conflict reasonably and cooperatively
• Act with honesty and integrity regarding customer and business information
• Follow directions and seek assistance when needed
• Support interactions with minors, individuals with special needs, and older adults
• Perform essential job functions with or without reasonable accommodation

Qualifications

Minimum

• Proven supervisory experience
• Ability to read shelf tags
• Basic knowledge of computers
• Excellent communication skills
• Basic math skills
• Self-directed and able to execute projects independently

Desired

• Experience in production, warehouse, stocking, or cashier roles