E‑Commerce & Customer Ops Specialist – Flexible Hours

Mackenthun's Fine Foods - Waconia; Waconia (MN); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Health benefits

401k

Life insurance

Disability insurance

Paid vacation

Paid holidays

Sick time

Discount at Mackenthun’s locations

Referral bonuses

Dietitian services

Job summary

Mackenthun's Fine Foods - Waconia is seeking an E-Commerce Specialist to support online sales, answer customer inquiries, and manage order issues. You will oversee pickup services, assist with shrinkage prevention, and coordinate with front lanes and shoppers assistants to ensure smooth store operations.

Requirements include strong organizational skills, multitasking ability, basic math, and proficiency with MS Office and online platforms.

Qualifications

• Previous customer service and cashier experience preferred.
• E-commerce or website management experience is a plus.

Responsibilities

• Address inquiries and resolve order issues.
• Oversee pickup services and ensure smooth transactions.
• Minimize loss and ensure food safety.
• Conduct inventory checks and audits as assigned.
• Work with other departments to support operations, primarily front lanes and shoppers assistant.
• Other duties as assigned.

Skills

Organizational skills

Multitasking

Time management

Basic math

Communication

Tools

Microsoft Office

Job description

Mackenthun's Fine Foods - Waconia is seeking an E-Commerce Specialist to support online sales, answer customer inquiries, and manage order issues. You will oversee pickup services, assist with shrinkage prevention, and coordinate with front lanes and shoppers assistants to ensure smooth store operations.

Requirements include strong organizational skills, multitasking ability, basic math, and proficiency with MS Office and online platforms.