Part-Time Customer Service Manager — Lead, Resolve & Elevate

Mackenthun's Fine Foods; Minnetrista (MN); On-site; USD 34,440 - 48,216; Part time

Benefits offered by this job

Earned Safe & Sick Time

Shift differentials for working Sundays & Holidays

10% discount at any Mackenthun’s locations

Referral bonuses

Dietitian services

Job summary

Mackenthun's Fine Foods in Minnetrista is looking for a part-time Customer Service Manager. In this role, you will handle customer complaints, coordinate service operations, and assist with training staff.

The ideal candidate should have strong communication skills, a customer-first mindset, and the ability to work in a fast-paced environment. You will also enjoy benefits like earned sick time and discounts at Mackenthun's locations.

Qualifications

• Proven experience in a customer service or coordination role, preferably within a fast paced environment.
• Must be able to speak, read, and write the English language.

Responsibilities

• Handle customer complaints and escalations professionally.
• Coordinate day-to-day customer service operations.
• Process orders, returns, and exchanges.
• Assist with training and development of cashiers.
• Ensure compliance with policies and legal requirements.

Skills

Strong problem solving abilities

Customer focused approach

Organizational skills

Multi-tasking skills

Effective communication

Education

High School Diploma or Equivalent

Tools

Google Suite

Job description

Mackenthun's Fine Foods in Minnetrista is looking for a part-time Customer Service Manager. In this role, you will handle customer complaints, coordinate service operations, and assist with training staff.

The ideal candidate should have strong communication skills, a customer-first mindset, and the ability to work in a fast-paced environment. You will also enjoy benefits like earned sick time and discounts at Mackenthun's locations.