E-Commerce Specialist - Full Time

Mackenthun's Fine Foods; Waconia (MN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k

Life Insurance

Disability coverage

Paid vacation

Paid holidays

Sick leave

Shift differentials

Employee discount 10% at Mackenthun’s

Referral bonuses

Dietitian services

Job summary

Mackenthun's Fine Foods in Waconia, MN is seeking an E-Commerce Specialist to support online sales and customer experience. You will handle inquiries, resolve order issues, oversee pickup services, and coordinate with front lanes to keep operations smooth.

The role emphasizes accuracy, strong communication, and the ability to juggle multiple tasks in a fast-paced environment. Prior e-commerce or cashier experience is a plus, with competitive benefits included.

Qualifications

• Previous customer service and cashier experience preferred.
• E-commerce or website management experience is a plus.

Responsibilities

• Address inquiries and resolve order issues.
• Oversee pickup services and ensure smooth transactions.
• Minimize loss and ensure food safety.
• Conduct inventory checks and audits as assigned.
• Work with other departments to support operations, primarily front lanes and shoppers assistant.
• Other duties as assigned.

Skills

Organizational skills

Multitasking

Time management

Numerical proficiency

Microsoft Office

Online platforms

Tools

Microsoft Office

Job description

Description

Join our team and work as an E-Commerce Specialist, where you'll support online sales.

Key Responsibilities

Customer Service:

• Address inquiries and resolve order issues.
• Oversee pickup services and ensure smooth transactions.

Shrinkage and Loss Prevention:

• Minimize loss and ensure food safety.
• Conduct inventory checks and audits as assigned.

Additional Responsibilities:

• Work with other departments to support operations, primarily front lanes and shoppers assistant
• Other duties as assigned.

Requirements

Experience:
Previous customer service and cashier experience preferred.
E-commerce or website management experience is a plus.

Skills:
Strong organizational and multitasking abilities.
Ability to prioritize tasks, efficiently manage time, and handle multiple responsibilities.
Proficient in basic math and financial tracking.
Comfortable with Microsoft Office applications and online platforms.

Attributes:
Energetic, goal-oriented, and self-motivated.
Dependable with strong attention to detail.
Able to work effectively under pressure and adapt to changing priorities.

Communication Requirements:
Must be able to speak, read, and write in English.
Strong verbal and written communication skills.
Proven ability to work collaboratively with others and maintain a positive team environment.

Working Conditions and Physical Demands:

• Fast-paced environment
• Ability to work both individually and as part of a team

Availability:

• Flexible and may include: Daytime, Evenings (including closing shifts), Weekend, and some holidays (shifts are between the hours of 7am-8pm)

Benefits Summary fort Full Time:

• Medical, Dental, Vision
• 401k
• Employer Paid Life Insurance
• Long Term & Short Term Disability
• Hospital, Critical Illness, Accident
• Paid Vacation and Paid Holidays
• Sick & Safe Time
• Shift differentials for working Sundays & Holidays
• 10% discount at any Mackenthun’s locations including The Cove
• Referral bonuses
• Dietitian services