E-Commerce CPQ Analyst | Remote, Agile, Stakeholder Lead

Zaelab; Northern (KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Unlimited Vacation/PTO

Fully remote and distributed teams

Paid Parental Leave

Ongoing training and education

Job summary

Zaelab is seeking a Business Analyst to drive requirements for complex e-commerce and CPQ-driven implementations. You will translate business needs into actionable user stories and collaborate with Product, Architecture, and Engineering teams to deliver digital commerce solutions.

The role focuses on stakeholders across distributed teams, prioritizing requirements, acceptance criteria, and documentation to enable successful delivery in an agile environment.

Qualifications

• 4+ years of experience as a Business Analyst or Digital Consultant.
• Strong experience with e-commerce platforms and digital customer journeys.
• Experience with quoting, CPQ, configuration, or pricing logic workflows.
• Ability to write detailed user stories and functional requirements.
• Experience working in Agile delivery environments.
• Strong communication and stakeholder management skills.

Responsibilities

• Lead requirements gathering and discovery sessions with business stakeholders.
• Translate business needs into detailed user stories, acceptance criteria, and functional documentation.
• Support e-commerce and quoting-related workflows across digital platforms.
• Collaborate with Product, Engineering, QA, and Delivery teams.
• Analyze and support the functional documentation of business processes, integrations, and system dependencies.
• Assist in backlog refinement, sprint planning, and Agile ceremonies if applicable.
• Identify risks, gaps, and process improvement opportunities throughout delivery.
• Act as a bridge between technical and non-technical stakeholders.

Skills

Business Analysis

E-commerce

CPQ/Quoting

Agile

Stakeholder Management

Job description

Zaelab is seeking a Business Analyst to drive requirements for complex e-commerce and CPQ-driven implementations. You will translate business needs into actionable user stories and collaborate with Product, Architecture, and Engineering teams to deliver digital commerce solutions.

The role focuses on stakeholders across distributed teams, prioritizing requirements, acceptance criteria, and documentation to enable successful delivery in an agile environment.