Ecommerce Associate

Goodwill Industries of Southwest Florida; Fort Myers (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

403(b) retirement plan

Paid time off and holidays

Employee Assistance Program

Employee discounts

Tuition reimbursement

Job summary

EmergencyMD is seeking an e-Commerce Associate in Fort Myers, FL. This entry-level position focuses on supporting online sales by preparing and fulfilling donated items. Ideal for candidates who thrive in collaborative environments while maximizing donations for community enhancement.

The successful candidate will handle responsibilities, including listing items, fulfilling orders, and providing excellent customer service.

Join a mission-driven nonprofit with benefits like medical insurance, paid time off, and employee discounts.

Qualifications

• High school diploma or equivalent required.
• Experience with eBay, Amazon, or other online marketplaces preferred.
• Ability to research product information using multiple online resources.

Responsibilities

• Prepare, research, and list donated items accurately for sale.
• Fulfill customer orders by packaging and preparing items for shipment.
• Provide excellent customer service to internal teams and external customers.

Skills

Experience with eBay or Amazon

Strong verbal and written communication skills

Ability to type at least 40 words per minute

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Job Title: e-Commerce Associate

Location: Tice (Fort Myers, FL)

Employment Type: Full-Time & Part-Time available

Goodwill Southwest Florida is seeking a e‑Commerce Associate (Entry Level) to support online sales operations through the preparation, listing, and fulfillment of donated items. This role is ideal for individuals who enjoy treasure hunting, learning product details, and working in a fast‑paced environment. The successful candidate will be comfortable working independently and as part of a team while helping maximize the value of donations to support Goodwill's mission of creating opportunities and strengthening the community.

Key Responsibilities

• Prepare, research, and list donated items accurately for sale on online marketplaces.
• Fulfill customer orders by packaging and preparing items for timely shipment.
• Meet productivity and quality standards while completing assigned e‑Commerce tasks.
• Provide excellent customer service to internal teams and external customers.
• Work collaboratively with team members while also managing individual assignments effectively.
• Follow all Goodwill policies, department procedures, and safety guidelines.
• Assist with additional e‑Commerce or production tasks as assigned.

Qualifications

• High school diploma or equivalent required.
• Experience with eBay, Amazon, or other online marketplaces preferred.
• Working knowledge of Microsoft Word, Excel, and Outlook.
• Ability to research product information using multiple online resources.
• Ability to type at least 40 words per minute.
• Strong verbal and written communication skills.
• Ability to listen to and follow instructions effectively.
• Knowledge of basic math skills.
• Physical ability to bend, stoop, reach, twist, push, pull, and lift items weighing up to 40 pounds.
• Ability to stand for extended periods during scheduled work hours.
• Ability to occasionally work in environments where temperatures and climate may fluctuate.

Why Goodwill?

• Mission-driven nonprofit organization
• Collaborative leadership team
• Opportunity to impact and change lives across Southwest Florida

Benefits & Perks

• Medical, dental, vision insurance
• 403(b) retirement plan
• Paid time off (PTO) and paid holidays
• Employee Assistance Program
• Employee discounts
• Tuition reimbursement