Jewelry Associate

Goodwill Southwest Florida; Fort Myers (FL); On-site; USD 15,911 - 22,661; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403(b) retirement plan

Paid time off

Employee Assistance Program

Employee discounts

Tuition reimbursement

Job summary

Goodwill Southwest Florida is looking for an e-Commerce Jewelry Associate in Fort Myers, FL. This full-time role involves preparing, researching, and listing jewelry for online sales. Candidates should have a high school diploma, basic jewelry knowledge, and experience with online marketplaces like eBay or Amazon. Responsibilities include photographing items, meeting productivity goals, and providing excellent customer service. Benefits include medical insurance, a retirement plan, and paid time off, making it a great opportunity to impact lives in Southwest Florida.

Qualifications

• High school diploma or equivalent required.
• Experience with eBay, Amazon, or other online marketplaces preferred.
• Basic knowledge of jewelry and wristwatches.
• Ability to receive, follow, and provide directions while communicating effectively both verbally and in writing.
• Working knowledge of Microsoft Word, Excel, and Outlook.
• Ability to research jewelry and wristwatch information using multiple online resources.
• Knowledge of basic math skills.
• Ability to stand for extended periods during scheduled work hours.
• Physical ability to move independently and stoop, bend, kneel, push, and pull as required.

Responsibilities

• Prepare, photograph, research, and list jewelry and wristwatch items for online sale.
• Meet or exceed daily productivity and quality goals.
• Accurately represent items, noting damages and imperfections.
• Perform routine tasks according to established processes.
• Package and fulfill customer orders in a timely manner.
• Provide excellent customer service.
• Foster a positive, collaborative team environment.
• Follow all Goodwill policies and safety regulations.

Skills

Basic jewelry knowledge

Effective communication

Attention to detail

Basic math skills

Ability to stand for extended periods

Online sales experience (eBay, Amazon)

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Job Title: e-Commerce Jewelry Associate

Location: Tice (Fort Myers, FL)

Employment Type: Full-Time

Goodwill Southwest Florida is seeking an e-Commerce Jewelry Associate to support online sales by preparing, researching, and accurately listing jewelry and wristwatch items. This role is essential for ensuring high‑value merchandise is properly evaluated, documented, and presented for online customers. The ideal candidate brings attention to detail, basic jewelry knowledge, and the ability to work both independently and collaboratively while supporting Goodwill's mission of creating opportunities and strengthening the community.

Key Responsibilities

• Prepare, photograph, research, and list jewelry and wristwatch items for online sale in accordance with department standards.
• Meet or exceed daily productivity and quality goals as assigned by the e‑Commerce Jewelry Manager.
• Accurately represent all items, including noting damages, imperfections, and defects through photographs, descriptions, and UPC scans.
• Perform routine tasks according to established processes and ensure documentation is completed accurately.
• Package and fulfill customer orders in a timely and organized manner.
• Provide excellent customer service to both internal teams and external customers.
• Foster and demonstrate a positive, collaborative team environment.
• Follow all Goodwill policies, department procedures, and safety regulations.

Qualifications

• High school diploma or equivalent required.
• Experience with eBay, Amazon, or other online marketplaces preferred.
• Basic knowledge of jewelry and wristwatches.
• Ability to receive, follow, and provide directions while communicating effectively both verbally and in writing.
• Working knowledge of Microsoft Word, Excel, and Outlook.
• Ability to research jewelry and wristwatch information using multiple online resources.
• Knowledge of basic math skills.
• Ability to stand for extended periods during scheduled work hours.
• Physical ability to move independently and stoop, bend, kneel, push, and pull as required.

Why Goodwill?

• Mission‑driven nonprofit organization
• Collaborative leadership team
• Opportunity to impact and change lives across Southwest Florida

Benefits & Perks

• Medical, dental, vision insurance
• 403(b) retirement plan
• Paid time off (PTO) and paid holidays
• Employee Assistance Program
• Employee discounts
• Tuition reimbursement

Salary: $14.00 per hour

Job Posted by ApplicantPro