E-Books Assistant Manager - Listings, Fulfillment & Growth

Goodwill Industries of Southwest Florida; Fort Myers (FL); Vor Ort; USD 21.000 - 34.000; Vollzeit

Benefits dieser Stelle

Medical, dental, vision insurance

403(b) retirement plan

PTO and paid holidays

Employee Assistance Program

Employee discounts

Tuition Reimbursement

Zusammenfassung

Goodwill Southwest Florida is seeking an E-Books Assistant Manager to support daily operations and drive department performance. This role collaborates with the E-Books Manager to ensure efficient workflows, accurate listings, and strong customer service across donor and online channels.

The ideal candidate brings leadership, attention to detail, and familiarity with eCommerce processes. This full-time hourly position supports mission-driven work across Southwest Florida.

Qualifikationen

• Experience supervising and assisting in the E-Books department.
• Proficiency with Windows and Microsoft Excel.
• Strong multitasking and organizational skills in a fast-paced environment.
• Clear verbal communication in English.

Aufgaben

• Assist in the overall supervision and daily operation of the E-Books department.
• Support the intake and processing of donated books, media, and related items.
• Create high-quality online listings with detailed photos and accurate descriptions.
• Provide excellent customer service to internal teams, donors, and online customers.
• Process orders, including shelving, packaging, shipping, and returns.

Kenntnisse

Leadership

Customer service

Multitasking

Organization

Verbal communication

Ausbildung

High school diploma or equivalent with coursework in Business or Marketing

Two-year or four-year college degree preferred

Tools

Windows operating systems

Microsoft Excel

Jobbeschreibung

Goodwill Southwest Florida is seeking an E-Books Assistant Manager to support daily operations and drive department performance. This role collaborates with the E-Books Manager to ensure efficient workflows, accurate listings, and strong customer service across donor and online channels.

The ideal candidate brings leadership, attention to detail, and familiarity with eCommerce processes. This full-time hourly position supports mission-driven work across Southwest Florida.